Review and analysis of over 12 complaints against First National Bank of Pennsylvania
First National Bank of Pennsylvania consumers have reported over 12 official complaints related to Account opening, closing, or management. Out of the 12 consumer complaints against First National Bank of Pennsylvania, 8% were disputed by the consumer (i.e. the consumer was not happy with how First National Bank of Pennsylvania responded to their complaint) and 67% were processed in a timely manner. 50% of consumer complaints against First National Bank of Pennsylvania resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 17% resulted in non-monetary compensation.
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First National Bank of Pennsylvania Bank account or service account opening, closing, or management March 24, 2017 - i was a - Customer. - was recently acquired by First National Bank ( PA ). I was just informed by FNB that I will not be able to access any of my prior banking records online from -. I never received notice that this is the case and find it hard to believe that FNB can aquire a bank and then purge all of the customers past history under the old bank.... |
First National Bank of Pennsylvania Bank account or service account opening, closing, or management October 11, 2016 - First National Bank had a summer promotion that included a $150.00 bonus when qualifying terms were met. On -/-/16, I opened up a checking account with them, with the intention of fulfilling the terms, collecting the bonus, and utilizing the checking account services. To my surprise, First National Bank contacted me and told me that this bonus offer would not be honored, my opening deposit was refunded, and my account was closed because I was not in their " Service Area ''. Unfortunately, this information was not presented at the time of the disclosure of the bonus and was nowhere to b... |
First National Bank of Pennsylvania Bank account or service account opening, closing, or management October 7, 2016 - I have inquires in my report about back accounts I did not try to open... |
First National Bank of Pennsylvania Bank account or service account opening, closing, or management September 17, 2016 - We called the - branch of First National Bank of PA and spoke with - there. We explained that we needed $8000.00 for hooking up to the sewage system that the city of - - had placed in last year. - stated that the bank could extend the existing equity koan for another 6 years and it would increase the amount from $150.00 that we have been paying to about -. That was not a problem for the low income that we have to budget out. Then on -/-/- - contacts us to tell us that they want us to go back to putting money into an escrow again. Not only for the property taxes ... |
First National Bank of Pennsylvania Bank account or service account opening, closing, or management July 13, 2016 - Was recently assessed a $6.00 service charge which I was told was for " paper statements '' I have always elected to receive electronic statements and have never paid a service charge. I asked to have the charge returned to me and was refused. I was told that when the current owner of the bank took over on - - 2016, I had to re enroll to receive electronic statements, which I did. I have never received a paper staement in the mail, despite being charged for it on my -/-/2016 statement. I attempted to resolve this over the phone with no luck. I mentioned to their customer service that... |
First National Bank of Pennsylvania Bank account or service account opening, closing, or management July 1, 2016 - -/-/- First National Bank acquired - branch offices from - -. As a result of this transaction both our checking account and savings account were automatically transferred to First National Bank on - -. Our mortgage remained with -. The - - Bank accounts were established ( -/-/- ) as a contingency for receiving a mortgage. One requirement being to have the mortgage payment paid directly from the checking account. The only requirement on the savings account was to maintain a minimum of $25.00 and all fees were waived. At no time were we notified by either ba... |
First National Bank of Pennsylvania Bank account or service account opening, closing, or management June 18, 2016 - A bank I held a checking account with was purchased by First National Bank. My checking account and funds were moved to a new bank without my permission. When I attempted to close this account multiple times over the phone I was told I could not due to various issues. First I was told the account was in transition and would have to call back in a few days. Then was told I could n't close it over the phone and had to go to a bank branch. During this time of me actively trying to close the account a recurring payment I had set up with my actual bank hit the purchased account and I was charged $... |
First National Bank of Pennsylvania Bank account or service account opening, closing, or management April 29, 2016 - First National Bank took over Metro Bank. Due to the level of customer service I received, I made the decision to close my account. Prior to closing my account a recurring payment caused my account to be overdrawn, to which I was charged substantial fees. I went to the bank in person on - -, 2016 and closed the account. The account was brought to a zero balance. Without my knowledge or consent, on - -, 2016, the account was reopened due to a recurring payment of -. Now, as of - -, 2016, my account has a negative balance of $68.00 due to overdraft fees, many of which are ... |
First National Bank of Pennsylvania Bank account or service account opening, closing, or management February 25, 2016 - On - -, I drove 3 hours from Washington DC to -, PA for the sole purpose of closing my bank accounts with First National Bank ( who just bought out my bank - - of PA ). I went to the - branch on - - ( - - -, -, PA - ). I was met with, " We ca n't close your accounts until Tuesday because we do n't have account totals. '' Seriously? Way to plan for the merger! I signed all the paperwork and was told they would mail a check on Tuesday, - - to my temporary residence in -, MD. It 's only - miles away from - so should have arrived the next day. Wed... |
First National Bank of Pennsylvania Bank account or service account opening, closing, or management February 24, 2016 - -, headquartered in -, Pennsylvania, merged with First National Bank. Following the merger, online bank statements prior to the effective date of the transition ( -/-/16 ) are no longer available. ... |
First National Bank of Pennsylvania Bank account or service account opening, closing, or management February 4, 2016 - After poor customer service, I closed my account with First National Bank ( - - -, - MD - ) on - -. I have maintained a generous balance of more than $20000.00 and have never had an overdraft charge. I instructed the teller to wire the entire balance ( less the wire transfer fee ) to my account with - -. I was informed that afternoon that the process had been completed and my account was closed. Several days later the bank contacted me and informed me that the teller had specified a wire amount that was - cents too high. I confirmed that my account had been cl... |
First National Bank of Pennsylvania Bank account or service account opening, closing, or management January 14, 2016 - On - - between the hours of - and - I went to First National Bank located in - - , PA to close my savings account, after contacted them in the past by phone they indicated me that I must be in person to any branch in order to close the account. Around - they made an automatic transaction to my savings account with I asked to close in the afternoon, I call them nex day - - to clarify why they made the transaction and overdraft my account and charge $37.00 fee, if I was in person and with time the day before in the bank to closed the savings and avoid this situation.... |