First National Bank of Pennsylvania Bank Account Or Service Complaint

First National Bank of Pennsylvania Bank account or service department,

Other bank product/service Account opening, closing, or management Pennsylvania

We called the - branch of First National Bank of PA and spoke with - there. We explained that we needed $8000.00 for hooking up to the sewage system that the city of - - had placed in last year. - stated that the bank could extend the existing equity koan for another 6 years and it would increase the amount from $150.00 that we have been paying to about -. That was not a problem for the low income that we have to budget out. Then on -/-/- - contacts us to tell us that they want us to go back to putting money into an escrow again. Not only for the property taxes but also for the house insurance. That will make our monthly payments over $300.00 a month of which the bank knows


We are NOT remortgaging the house. We are trying to get an extension on an existing equity loan. We have been paying the property taxes and home insurance ourselves for about 10 years now. Then there is something about closing costs. We have other bills to pay. Electric, vehicle insurance, gasoline for my husband to get to work and we still have fuel to heat the house for winter. - was told, on the phone, that we needed a " low income loan ''. This is her and the banks idea of a " low income loan ''? And to inform everyone, I have not called the bank because nothing ever gets done correctly by those that operate the - branch. Someone explain to me how something as simple as extending an existing loan turns into almost another mortgage loam that we did not ask for? I should have gone with using another method of paying for all of it IF I knew that the bank would again -. I have all the print outs from the bank and will provide copies of them if they are needed for this complaint. Heck, they do n't even have the assessment correct for the property or the house. I need something done before -/-/- as tnat is when - has it scheduled for my husband to sign the papers. NOT typing in what I told him about that. Plain and simple! We can afford that $170.00 a month but we can not afford over $300.00 and still be able to pay other bills or buy enough healthy food and heating fuel. We need help from outside the bank to solve this problem. Ifwecannot get a loan that we can not afford, I will simlpy call the City Treasurer 's office and tell them to contact - and let her explain how things got screwed up since they said to contact her in a letter that the city sent out.