Review and analysis of over 843 complaints against Capital One
Capital One consumers have reported over 843 official complaints related to Account opening, closing, or management. Out of the 843 consumer complaints against Capital One, 23% were disputed by the consumer (i.e. the consumer was not happy with how Capital One responded to their complaint) and 100% were processed in a timely manner. 7% of consumer complaints against Capital One resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 6% resulted in non-monetary compensation.
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Capital One Bank account or service account opening, closing, or management August 2, 2016 - In an attempt to resolve a customer service issue with Capital One Bank ( -, VA ), I submitted a complaint to the -, which is now closed. In their response to the -, they submitted personal information in the form of my account application which included my name, DOB, SSN, and address. This information was unnecessary to disclose and should have been redacted. When I expressed concern to Capital One about the mishandling of my information, they told me I had authorized release of such information and that they were compliant with federal law. I believe they have violated my protection... |
Capital One Bank account or service account opening, closing, or management July 12, 2016 - CapitalOne360 is not sending me money from my Mothers estate. I am the executor and have submitted all the paperwork. They claim - check was sent in - to my old address but it never came. They wanted to charge me $25.00 for a stop payment. When I asked for proof it was ever mailed, they agreed top send another. I gave them my new address, which they already are sending mailings to, but they claim the new check was mailed on - - give or take a day. Never arrived. The other account is an Individual account that required a Letter of Testamentary and an Affadavit of Residence. I sen... |
Capital One Bank account or service account opening, closing, or management July 9, 2016 - Capital One Bank allowed my - year old, by going online to their site, to set up an online banking link to a custodial savings account with no questions asked and no notification of the adult custodian. He was also allowed to switch from paper statements to electronic with his email address as the recipient, so no one would know. He then was able to make - separate ACH withdrawals totaling $750.00. The " Bankers '' at our branch were mortified, telling us that if he walked into a branch he would not have been allowed to conduct any business without the custodian on the account. They tr... |
Capital One Bank account or service account opening, closing, or management July 7, 2016 - On -/-/2016 Capital One sent me an email to inform me to log into my account to cast votes for my stock. I attempted to do that but got a message that read " We are unable to accept your voting instructions online. If time permits, please return the voting instruction form in the enclosed business return envelope, or contact your financial institution. '' So I contacted the financial institution to informed them of the issue and to either send me the documents in the mail and/or fix the online issue. These request have been ignored by the financial institution.... |
Capital One Bank account or service account opening, closing, or management June 29, 2016 - I have recently checked my consumer credit report, I have contact the credit bureaus, I was instructed to contact you regarding these hard inquires made on consumer report WITHOUT my expressed written or verbal consent.... |
Capital One Bank account or service account opening, closing, or management June 20, 2016 - Issue that occurred was on Friday afternoon, - -, Capital One bank contacted me, and informed me they accidentally drilled into my safety deposit box, ; they said i needed to go down there and pick up my items. The bank is located at - - -, -, Texas -. The Manager who called me is - - However, upon arriving at the bank, the bank refused to release or even let me see the contents of my safety deposit box, unless i signed a form, waiving all liability to the bank, and confirming that all items were intact despite not having been able to see them. I was offered a chance... |
Capital One Bank account or service account opening, closing, or management June 20, 2016 - Account closed due to overdraft fees that should have been reversed.... |
Capital One Bank account or service account opening, closing, or management June 7, 2016 - I have maintained a large balance in a Capital One Bank, NA " rewards '' checking account for several years. Over time it has been credited with over - rewards points which I have never used. In addition, my wife has a Capital One Visa credit card with a " rewards '' feature as well. About - days ago I received notification that the Bank was terminating the " rewards '' feature for the checking account effective - -, -. I telephoned customer service shortly afterwards and inquired whether the accumulated rewards in the checking account could be transferred to my wife 's credit c... |
Capital One Bank account or service account opening, closing, or management June 6, 2016 - After several years of contracting state liability insurance from an independant agent for - - insurance I decided to change companies as the new one gave me a better rate. I notified the Agent `s office and told them I was cancelling and going with another company thus my prepaid amount they had just deducted from my bank account via debit card should be refunded. Once before I`d done this but saw they started taking money from my account without my authorization. When I tried contacting the agent his phone was unanswered. I contacted the - number for - - to inquire as to how t... |
Capital One Bank account or service account opening, closing, or management May 26, 2016 - Based on the following Washington - - I attempted to open an online checking account with CapitalOne 360 : Capital One to stop using program to weed out customers with history of account overdrafts By - - - -, 2014 Capital One Financial said Monday that it will no longer use a popular screening program to weed out potential customers with a history of overdrawing their accounts, an industry-wide practice that has pushed thousands of people out of the banking system. Unfortunately, after providing some basic info to the CapitalOne site, I received the following message : Look... |
Capital One Bank account or service account opening, closing, or management May 6, 2016 - Capital One has been charging $8.00 monthly fee without notice. When I opened the account I was told the account was a free checking with a monthly charge. I contact Capital One about the error and I was told " sorry '' but not refunds! I started back working part time and still receive unemployment this is a financial hardship I can not afford. ... |
Capital One Bank account or service account opening, closing, or management April 21, 2016 - The bank closed my accounts and charged numerous fees after a bank representative suggested a new account type upon one bank buying another. I was lied to about the minimum balance requirements ( my accounts with the previous bank did not have fees associated with basic banking services ). I recently tried to open a new account at a credit union and was informed I could not because of these outstanding balances. ... |
Capital One Bank account or service account opening, closing, or management April 11, 2016 - In - 2015, my husband and I applied for a HELOC to consolidate debt and cover childcare expenses. We were told by the bank that we were not eligible for the product because we were not account holders, despite being account holders for many years. After that was corrected, we submitted the required paperwork to the bank and we were approved for a Home Equity Loan, not the requested HELOC, without consulting with us regarding the change to the application. Once again, the bank corrected their information, we collected and resubmitted all updated paperwork again, and we were approved for the ... |
Capital One Bank account or service account opening, closing, or management March 29, 2016 - Identity Fraud committed against me. Someone used my personal information to open up bank account with Capital One 360 online. Credit monitoring service alerted me to this and I called Capital One to inform them of the fraud. They closed the account, but refused to send me letter stating that the account was not mine, that it was opened fraudulently and that I am not responsible/liable. They refused to send me anything and refused to engage with me on this. FTC guidelines say they are supposed to close the loop and assist the consumer. ... |
Capital One Bank account or service account opening, closing, or management March 29, 2016 - Opened checking & savings account online with Capital One Bank ( '360 Account ' ), received approval / welcome email. Transferred $500.00 to new checking & $20000.00 to new savings account ( funds electronically transferred from my credit union account. Went to log on to new Capital One account and received message I can not log in and needed to call the provided customer service number, so I did. after taking 15 minutes to get to an agent, they told me I was refused a new account. I asked why and they said they could not tell me. They transferred me to 'Customer Security ' department ; ... |
Capital One Bank account or service account opening, closing, or management March 24, 2016 - I responded to a letter I received from capitalone360.com offering ( among other amounts ) a $500.00 credit to a newly opened savings account with a $50000.00 deposit. I tried unsuccessfully to accomplish this on their website. So I called them and was walked through the steps to, supposedly, insure it would n't happen again. I gave them my account number at - to use to transfer the $50000.00. Then I got an email from them stating that to accomplish the transaction, ( from the email now ) : " Hang tight. Within 2 business days Capital One 360 will make - or - small test deposits... |
Capital One Bank account or service account opening, closing, or management March 15, 2016 - - # - This is the response I received from you and there was NO attachment. The case has NOT been settled, however I did speak with - from the executive offices of Capital One - - pin -. She is supposed to get back to me the end of this week. An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless the collection of information displays a valid control number assigned by the Office of Management and Budget ( OMB ). The OMB control number for this collection is -, expires -/-/2018. Sincerely, - - -... |
Capital One Bank account or service account opening, closing, or management March 8, 2016 - CapitalOne froze my account for potential fraudulent activity. After sending the requested documentation they still insist on not resolving my issue. If the end result is to close the account and terminate the relationship then let 's do that but to have our funds frozen and prevent us from operating is not right. ... |
Capital One Bank account or service account opening, closing, or management March 8, 2016 - Dear BCFP, On - -, 2015 my sister and I filed our first request to access our mother 's " 360 account '' with Capital One Bank. -. On - -, 2015, we submitted - required documents : our power of attorney document and the required document for power of attorney that is specific to Capital One. We have been told at every turn that these are the only documents needed. Since - -, 2015, we have re-submitted those documents multiple times ; we have called many times ; we have done everything by the book and by Capital One 's rules. They still wo n't give us access. I ca n't ... |
Capital One Bank account or service account opening, closing, or management March 2, 2016 - Capital one 360 shut down my savings account and credit card accounts without giving me a reason. I had alot of points on my credit card that I had not used, they even ran my credit which now shows on my credit report. They are not giving me a reason as to why they have closed all my accounts ... |
Capital One Bank account or service account opening, closing, or management February 19, 2016 - On - -, - I found out that Capital One bank put hold on all checking account I had. I immediately contacted bank via secured chat because I can not reach anyone over the phone. My depost $240.00 showing totally unavailable which make me extremely upset due to terrible banking experience with this bank before. I had made several complaints against this bank due to stole funds against my will on - -, - for total $80000.00 plus all lost interest earning for 2.5 years total $8000.00 and travel expense to branch 7 times to collect stolen funds. This bank never change its sto... |
Capital One Bank account or service account opening, closing, or management February 16, 2016 - I opened a savings account with Capital One 360, looking to get their signup bonus. On the account confirmation screen after I had successfully opened the account, it confirmed that I could earn a bonus by maintaining a certain balance for 90 days. I then transferred $36000.00 into the account and called in to confirm that it would all qualify for the promotion. I was told that I had an ING savings account 8 years ago, which disqualified me from the promotion, even though it clearly stated on the confirmation page after I opened the account that I was eligible ( I have a screen shot of this ... |
Capital One Bank account or service account opening, closing, or management February 11, 2016 - CapitalOne has effectively " seized '' $50000.00 from me, having withdrawn said funds from another institution to fund a new savings account, but then refusing to provide me access to these funds while also refusing to return the funds from whence they came. CapitalOne mismanaged the account application process ; CapitalOne has failed to take concerted action to rectify the issue ; CapitalOne has provided incorrect/incomplete/inaccurate information at every turn ; CapitalOne has changed their story with every missed promise ; CapitalOne has wasted hours of my time as I have worked to recti... |
Capital One Bank account or service account opening, closing, or management February 9, 2016 - My wife and I opened a joint savings account on - -, 2015, seeking to take advantage of a bonus offer that we received from Capital One via e-mail. The offer we received via e-mail is at the following URL - When we received this e-mail, we had been looking at other savings accounts at other financial institutions. This offered the best bonus, and we decided to take advantage of it. To make the qualifying deposit, my wife transferred funds from her personal savings account at another financial institution to my checking account at the same financial institution. We then opened the join... |
Capital One Bank account or service account opening, closing, or management February 6, 2016 - I have a - IRA with Capital One 360. My mobile app states my account is inactive and that I need to make a deposit or transfer to make it active. When I try either option it tells me to go to a Capital One ATM. There are no such machines in my state. I have now called this institution 6 times to get NO RESOLUTION! When I call I get transferred from person to person and explain my question over and over. In fact one agent even went so far to tell me I have no such account! ... |
Capital One Bank account or service account opening, closing, or management February 5, 2016 - My father died -/-/- and is survived by my mother. My parents have joint savings account with Capital One Bank ; this is their only source of liquid funds. My mother - and has -. My parents intended that I handle their business affairs when they were unable to do so, and gave me a [ dual ] durable power-of-attorney prior to my fathers death. Mother is unable to deal with her own business affairs. To be able to pay for her ongoing living and medical expenses, I submitted a copy of the dual POA to Capital ONe Bank in addition to another legal form they requested on -/-/-. On ... |
Capital One Bank account or service account opening, closing, or management February 4, 2016 - I opened a joint Capital One 360 checking account online with my partner for the sole purpose of having our federal income tax refunds deposited into it. We both had to answer security questions to verify our identity. Both of us answered correctly. Per our request, Capital one mailed out our cards to a trusted friends address due to us having a huge mail theft problem in our area. We had no problems with the account until the day our refunds were deposited. Spoke to a CSR that stated our account was closed after further internal review after the account was opened. Even spoke to a supervisor ... |
Capital One Bank account or service account opening, closing, or management February 2, 2016 - My wife and I each opened a Capital One 360 Savings account that had a bonus offer if we kept the account open for at least 90 days. Today they refused to pay me my bonus on the following grounds : I used to have an ING Orange Savings account, which I closed shortly after ING ( USA ) was bought by Capital One, and the terms of this bonus was it had to be your " first 360 Savings '' account. Since I never opened a Capital One 360 Savings account before, I had no idea I would not qualify. Their disclosure states " If you qualify for a bonus, Capital One 360 will deposit the bonus money into your... |
Capital One Bank account or service account opening, closing, or management February 2, 2016 - I opened up CapitalOne 360 Savings account in - 2015 after seeing advertisement on-line. Bank promised $500.00 bonus after keeping - in the account for 90 days. I called them couple times to confirm the ad. Now, Bank is claiming that I am not eligible for bonus because I had savings account with ING bank 15 years ago. ING bank is now part of CapitalOne. I also was told that I have 30 days to transfer all the money to the account. Bank is saying that it is only 10 days. I believe CapitalOne is not playing fare and tricks customers with small prints and misleading information over the p... |
Capital One Bank account or service account opening, closing, or management January 26, 2016 - Did not receive the promised bonus for depositing a certain amount into the savings account ( Promo Code - as mentioned in the letter sent to me ) ... |
Capital One Bank account or service account opening, closing, or management January 19, 2016 - Capital One 360 has short changed us. ... |
Capital One Bank account or service account opening, closing, or management January 15, 2016 - Sometime during the week of - -, I contacted CapitalOne bank to close a savings account I had in -. Because I had to have the balance mailed to a different address than the one on record, they told me the address change would take 10 days, after which the account would be closed and a check mailed to the new address in Florida. The account reflects that the account was closed on - -. A second check for a lesser amount was also issued for the interest earned but not recorded at the time of closure of the account. To date, I have not received the money. I called about it during th... |
Capital One Bank account or service account opening, closing, or management January 10, 2016 - On -/-/2016 I used my Capitol One 360 debit card for a transcation around $9.00 and it was declined. I tried as my PIN SECURE DEBIT, my personal PIN ONLY I WOULD KNOW and again my card was declined. I called and aparently becasue I had attempted a transaction in another state my card was frozen. Capitol one 360 claims they tried to reach me but I never recieved any email to that fact. I moved - 2 days ago and I had not yet updated my information. Becasue my card was declined I called in and gave them my SSN. My account was accessed by the agent and I wanted to update my address so t... |
Capital One Bank account or service account opening, closing, or management January 8, 2016 - I have been trying for over two months to close an online savings account my late mother had with Capital One. By way of letter dated - -, 2015, I sent the bank a letter of instruction, along with an official death certificate and an original court -issued letters of administration. I received the originals back, along with a letter from the bank dated - -, 2015, indicating the information was being forwarded for remaining account settlement. After waiting a month, I called Capital One, and was told the department handling the account had no record of receiving my information. By l... |
Capital One Bank account or service account opening, closing, or management January 8, 2016 - I opened an saving account with Capital 360 online. In the bank 's advisement, it says there will be $100.00 bonus if I deposit new money $10000.00 for 3 Months. I deposited $10000.00 on - - 2015, but did n't see the bonus right now. I would like band give me the $100.00 bonus with promised in advertisement. Thanks, - - ... |
Capital One Bank account or service account opening, closing, or management January 7, 2016 - Submitted account closure request -, confirmation received, still waiting. Account -. Tried calling them twice, just put in wait queue. ... |
Capital One Bank account or service account opening, closing, or management December 29, 2015 - There is a account from Capital One bank on my credit report, I have never had an account at Capital One bank. ... |
Capital One Bank account or service account opening, closing, or management December 18, 2015 - -, MA - - -, 2015 capital one 360 ATTN : -, MN - Re : Estate of - Date of Death : - Dear - : I am the Executor of the above estate. It is my understanding that the Decedent owned one or more accounts with your institution. Attached is a certified copy of the Letters of Administration for your records. DAMAGES FOR LOSS OF USE : These are the awards that are made to compensate for a loss of the use of something that would ordinarily earn money. $1700.00 DAMAGES AND COSTS : the phrase that binds the defendant appealing the award against him to pay the amount of them ... |
Capital One Bank account or service account opening, closing, or management December 16, 2015 - Set up new personal account at Capital One 360 with $500.00 cash. The agent did n't disclose that opening funds would be locked for 14 days. No access. ... |
Capital One Bank account or service account opening, closing, or management December 14, 2015 - Hi I applied for a capital one credit card on -/-/- and notice they ran Equifax and Transunion credit report. I also notice there is - joint account for Capital one dated back On -/-/- for both accounts, - acct with - debt and - -. I never had an account with capital one and never sign under a joint acct with anyone. Capital one is a crook and out to damage consumer credit. They listed Cap One Bank on - inquire and Capital one Bank USA on - on -/-/- each why did they run more than - credit report? ... |
Capital One Bank account or service account opening, closing, or management December 9, 2015 - Capital One Bank improperly reversed $6400.00 in provisional credits by administrative fiat without any investigations and closed my checking account. ... |
Capital One Bank account or service account opening, closing, or management December 9, 2015 - Capital One 360 has locked my account for no reason and I ca n't access my funds. I 've called them to close my account and send me my funds. They have yet to do so. Whoever 's reading this, DO NOT do business with this company. They have the worst customer service I 've ever experienced with an online bank! ... |
Capital One Bank account or service account opening, closing, or management December 9, 2015 - My father opened a bank account with Capital One 360 around -/-/- to have his VA - checks deposited in. A $100.00 was sent to Capital One as the original deposit. Capital One has refused to give my father access to the account - I do n't know why. Capital One has refused to put the funds ( $100.00 ) back into the bank account that the funds came from. My dad had a severe decline in health and I started working with him to get the money -/-/-. -/-/- I provided Capital One an " Agent / Guardian Instruction form '' at Capital One 's request plus a copy of my Power of Attorne... |
Capital One Bank account or service account opening, closing, or management December 5, 2015 - On - -, 2015 Capital One - branch representative opened a business spark checking acct for me. I showed him a promotional offer $250.00 at acct opening in branch. The offer says open a acct with - and make a - bill pay within 30 days, then $250.00 cash bonus will be credit back within 6-8 weeks after promotion ends. I made deposit of $5800.00 at acct opening, and made - bill pay $830.00 on - -, 2015. However I never received $250.00 bonus, also the bill pay was stopped which caused me extra fee $70.00 from the payee. I never asked the bank to put stop paymen... |
Capital One Bank account or service account opening, closing, or management December 2, 2015 - I had called Capital One 360 about my savings account and they told me I had been approved for a checking account, which I wanted. I was told I had to go online into my account to finalize the approval and then was denied. ... |
Capital One Bank account or service account opening, closing, or management December 1, 2015 - I have authorized electronic/paperless delivery of all my monthly statements & bills for multiple accounts & have not incurred any problems with delivery other than Cap1/Cosco The membership renewal for Costco was sent to my spam folder in -/-/2015 which I do not monitor because I have not used the card to incur a balance since -/-/2015 due to prior issues with " their '' statement delivery. In -/-/2015 I was clearing my spam folder & noticed a Costco account alert e-mail. This was a renewal of which resulted in late charges & a credit report of a balance unpaid after 30 days, which in t... |
Capital One Bank account or service account opening, closing, or management November 6, 2015 - I noticed a fraudulent charge on my checking account with Capital One Bank. I ccalled and was told to come in and close the account. The account had a - babalance and nothing pending. I closed the account. The banker cut the cardI have the paper where the account was closed. Now I am getting letters from CCapital one with NSF charges on the account after it was closed. I called thebank several times and was told that it is being taken care of. Now the feesare up to - dollars. I spoke with a supervisor and she stated thatit was their mistake and for me to come in and close the account. I... |
Capital One Bank account or service account opening, closing, or management November 5, 2015 - On - at - I went to the - - Branch of Capital One Bank, where I have - or more accounts : - personal and - business. I wanted to send a wire and check my balances. I was asked if I needed to update my information, which I did ( address and tel numbers ) on - of my accounts. I was told that " I have to sign the change forms '', which I did. Afterward, I asked to get a copy of all the documents that I signed, and I was told that I could not have the copies. It was explained by more than - employee, including the manger of the branch, that the policy forbids that they r... |
Capital One Bank account or service account opening, closing, or management November 2, 2015 - In - Capital One Bank informed me that they were no longer awarding mileage on their checking or savings accounts and I could transfer any exisitng mileage awards to my credit card. I subsequently transfered my balance of approximately - miles to the credit card.I was credit with interest income by Capital One Bank in the amount of $1100.00 for which I have to pay income tax on yet when I checked the cash value of miles on the Capital One credit Card, it was only $860.00. I should have a like amount of value on both accounts.Either the dollar value of rthe transfer ( interest incom )... |
Capital One Bank account or service account opening, closing, or management November 1, 2015 - I opened Ckg & Svgs Accts with Cap One Bank this yr. I got text/EM notifs about my trans.In -/-/- I got an EM telling me to read a msg.I logged into the full site ; msgs are not avail on mobl site, a bug? The msg told me a - trans had caused my acct to OD & if it cont 'd my Acct could be closed.I checked my Bank stmt & that trans was NOT there.I set up a backup card in my PP ACCT as my OD protection so it would n't happen again.It seemed to be working.I got purch, -, & Dep notifs from the Bank, & notifs from - when it used my backup card.I went into my Bank acct daily & made sure... |
Capital One Bank account or service account opening, closing, or management October 21, 2015 - I opened CapitalOne 360 Savings on during -, 2015. As per this account terms and conditions - I was suppose to get $500.00 bonus if i deposit $50000.00 within 10 days which i did. -Here are the terms and conditions:1. Open your first 360 Savings account by -/-/2015 - - EST. 2. Deposit $5000.00 or more from an external account within the first 10 days of opening and maintain that balance daily for 90 days to qualify for a $50.00 bonus. If you deposit and maintain $10000.00 or more daily for that same period of time you 'll earn $100.00, and so on upto $500.00 t... |
Capital One Bank account or service account opening, closing, or management October 19, 2015 - Capitol One offered a $500.00 incentive if I deposited $50000.00 for 90 days. I deposited $50000.00 on - -, 2015. It has been 90 days and I am told that it will take another 25 days before they will deposit the $500.00 into my account. I believe that this is false advertising. ... |
Capital One Bank account or service account opening, closing, or management October 16, 2015 - Received letter for my mother, who is now - and -, that CapitalOne360 had an account in her name about to be turned over to the State of New Jersey. I am Power of Attorney and have sent Capital One the forms and notarized signature, authorizing me to assume control. My problem is that CapitalOne says I need to talk to the Security Team before I am authorized. Am happy to do this, but they do not answer their phone, they do not call me back. Contacted a manager, -, in Customer Service, and he said he would try to connect me to them. But to no avail. Been on hold with him for 15 minutes... |
Capital One Bank account or service account opening, closing, or management October 15, 2015 - I tried to sign up for a checking account with Capital One 360 checking. I was told that I was denied a checking account due to some type of score being too low. ... |
Capital One Bank account or service account opening, closing, or management October 15, 2015 - This is the letter I sent to CapitalOne360 regarding their refusal to correct my Checking Account statement. Long story short, my statement shows a transaction with incorrect check number of - - - ) when in fact the check number is -. The place the blame on the bank that cashed the check - North Carolina - Employees - - -. -Begin Letter -Date : -/-/-2015To : OFFICE OF THE PRESIDENT - CAPITALONE 360From : - - - CHECKING CUSTOMER - ACCT # xxxxxxxxxxxxTo whom it may concern, I currently hold a Capital One 360 checking account with you. I recently reviewed ... |
Capital One Bank account or service account opening, closing, or management October 2, 2015 - Following up, now for a second time, Capital One 360 refuses to complete transfer of my IRA accounts to - Bank. You responded by email to my original complaint - to you, writing that Capital One claims to be investigating. Since they began investigating, they have refused AGAIN to make the same transfers. ... |
Capital One Bank account or service account opening, closing, or management September 23, 2015 - I received an email from Capital One stating that my new chip card will shortly arrive ( see attached email ). However, the email listed the incorrect ending card number than what my actual debit card that should be replaced. Upon receiving my new chip card replacing my current debit card, I contacted Capital One by phone and spoke to a representative to activate my chip card. As stated in the attached email that I received, my old debit card should have been deactivated once the chip card was activated. I was notified that my old debit card was used when I placed a recurring order with a vend... |
Capital One Bank account or service account opening, closing, or management September 21, 2015 - I think it sucks that Capitol One Checking does not tell upfront about needing a savings account opened before you apply for their online fee free checking account. It really was a waste of my time after learning about this policy of theirs. ... |
Capital One Bank account or service account opening, closing, or management September 8, 2015 - A Virginia based bank, Capital One 360 has run and continue to run a promotion offering a various bonuses for opening a Savings account. Today my husband and I called the bank to take advantage of its CHALLANGE EVERYTHING YOU 'D E-PECT IN A SAVINGS ACCOUNT '' promotion. Imagine our astonishment and disappointment to find out that we do not qualify for the promotion because my husband and I had - Savings accounts from a different financial institution some 14 years ago. The Capital One 360 phone representative seems to have an unfettered access to the financial data which we never consented... |
Capital One Bank account or service account opening, closing, or management July 14, 2015 - My fiancee and I filled out, but did not submit and application for a Capital One 360 checking account. The website, in fact, timed out and logged us out due to inactivity. When I received an e-mail stating I had applied for and been denied a checking account, I immediately called Capital One 360. Capital One 360 stated there was no way such a thing could have occurred, and I had nothing to worry about because the inquiry does not show up on any reports. The inquiry showed up on both my and my fiancee 's - reports. My fiancee has, to this day, received no notification she had even applied f... |