Capital One Bank Account Or Service Complaint

Checking account Account opening, closing, or management

Capital One Bank account or service department,

Checking account Account opening, closing, or management Texas

I noticed a fraudulent charge on my checking account with Capital One Bank. I ccalled and was told to come in and close the account. The account had a - babalance and nothing pending. I closed the account. The banker cut the cardI have the paper where the account was closed. Now I am getting letters from CCapital one with NSF charges on the account after it was closed. I called thebank several times and was told that it is being taken care of. Now the feesare up to - dollars. I spoke with a supervisor and she stated thatit was their mistake and for me to come in and close the account. I do n't want to do that because I already closed the account. Now she wantme to pay the fees and then close the account

Capital One customer in Texas
Nov 06, 2015

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with monetary relief

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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