Capital One Bank Account Or Service Complaint

Checking account Account opening, closing, or management

Capital One Bank account or service department,

Checking account Account opening, closing, or management New York

In - Capital One Bank informed me that they were no longer awarding mileage on their checking or savings accounts and I could transfer any exisitng mileage awards to my credit card. I subsequently transfered my balance of approximately - miles to the credit card.I was credit with interest income by Capital One Bank in the amount of $1100.00 for which I have to pay income tax on yet when I checked the cash value of miles on the Capital One credit Card, it was only $860.00. I should have a like amount of value on both accounts.Either the dollar value of rthe transfer ( interest incom ) on the bank account should b reduced or the dollar value on the credit side be increased.

Capital One customer in New York
Nov 02, 2015

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

Consumer disputes how Capital One handled their complaint

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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