Capital One Bank Account Or Service Complaint

Savings account Account opening, closing, or management

Capital One Bank account or service department,

Savings account Account opening, closing, or management New Hampshire

I opened up CapitalOne 360 Savings account in - 2015 after seeing advertisement on-line. Bank promised $500.00 bonus after keeping - in the account for 90 days. I called them couple times to confirm the ad. Now, Bank is claiming that I am not eligible for bonus because I had savings account with ING bank 15 years ago. ING bank is now part of CapitalOne. I also was told that I have 30 days to transfer all the money to the account. Bank is saying that it is only 10 days. I believe CapitalOne is not playing fare and tricks customers with small prints and misleading information over the phone.

Capital One customer in New Hampshire
Feb 02, 2016

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with monetary relief

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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