Savings account Account opening, closing, or management
Capital One Bank account or service department,
Savings account Account opening, closing, or management New Hampshire
I opened up CapitalOne 360 Savings account in - 2015 after seeing advertisement on-line. Bank promised $500.00 bonus after keeping - in the account for 90 days. I called them couple times to confirm the ad. Now, Bank is claiming that I am not eligible for bonus because I had savings account with ING bank 15 years ago. ING bank is now part of CapitalOne. I also was told that I have 30 days to transfer all the money to the account. Bank is saying that it is only 10 days. I believe CapitalOne is not playing fare and tricks customers with small prints and misleading information over the phone.
Capital One customer in New Hampshire
Feb 02, 2016
* Source: CFPB Complaint Database
Capital One response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.capitalone.com/ |
Phone | (703) 720-1000 |
[email protected] | |
Address | 1680 Capital One Dr McLean VA 22102 |
Capital One | |
Capital One |
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