Capital One Bank Account Or Service Complaint

Capital One Bank account or service department,

Checking account Account opening, closing, or management Florida

My father opened a bank account with Capital One 360 around -/-/- to have his VA - checks deposited in. A $100.00 was sent to Capital One as the original deposit. Capital One has refused to give my father access to the account - I do n't know why. Capital One has refused to put the funds ( $100.00 ) back into the bank account that the funds came from. My dad had a severe decline in health and I started working with him to get the money -/-/-. -/-/- I provided Capital One an " Agent / Guardian Instruction form '' at Capital One 's request plus a copy of my Power of Attorney. Capital One has refused to communicate with me after supplying them with the forms they requested. It is despicable how they have treated an honorable - veteran. Now to make issues a bit tougher, my father passed away on -/-/-, but I feel Capital One still has an obligation to return my father 's money to his original bank account as there are still some outstanding expenses that need to be paid on his behalf. Capital One has been dishonest and basically stole $100.00 from my father. I need and hope for your assistance. Thank-You PS I have attached the letters that have been sent to Capital One. The account was in my father 's name, I am his son and working this on his behalf.