Capital One Bank Account Or Service Complaint

Capital One Bank account or service department,

Savings account Account opening, closing, or management Arizona

I opened CapitalOne 360 Savings on during -, 2015. As per this account terms and conditions - I was suppose to get $500.00 bonus if i deposit $50000.00 within 10 days which i did. -Here are the terms and conditions:1. Open your first 360 Savings account by -/-/2015 - - EST. 2. Deposit $5000.00 or more from an external account within the first 10 days of opening and maintain that balance daily for 90 days to qualify for a $50.00 bonus. If you deposit and maintain $10000.00 or more daily for that same period of time you 'll earn $100.00, and so on upto $500.00 total. ( Check out the chart for more details. ) -I deposited $ - within 10 days on -/-/2015 and today it 's 90 calendar days. Few days back I send them a fax asking about the status of my $500.00. Called up also. Then i


This raises few questions:1 ) This should have been told to me long time back and not after 90 days. 2 ) They are violating the terms and conditions at that time ( back in - 2015 ) though terms and conditions when i checked today is saying what they are talking about now. 3 ) There is no message center via which customers can send email to them or send a message ... .just a phone number that too working during east coast time. 4 ) This is a new account - i never had - degree checking account with - One-why they are trying to have an excuse that I was having a savings account with ING Direct. Let 's say there is an " - Bank '' which gives me a cash bonus for opening an account and Capital1 acquires that after 5 years - will Capital One will come back to me to get that money back? 5 ) Are they taking all the liabilities and action suits against ING Direct also? According to me this is a mere excuse not to give $500.00 bonus. Attaching all the documents and promotion snapshot ( from - 2015 ) itself.