Review and analysis of over 25 complaints against LoanDepot
LoanDepot consumers have reported over 25 official complaints related to Settlement process and costs. Out of the 25 consumer complaints against LoanDepot, 16% were disputed by the consumer (i.e. the consumer was not happy with how LoanDepot responded to their complaint) and 100% were processed in a timely manner. 4% of consumer complaints against LoanDepot resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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LoanDepot Mortgage settlement process and costs February 17, 2017 - After much time spent with this company on the phone and e mails, trying to force me to borrow more than I wanted too, we finally came to an agreement on a mortgage. At this time a closing was scheduled and kept on -/-/2017. 10 days after closing they called me and said they never received the mortgage papers and did not know where they were or what happened to them. At this time I did what I could to protect myself and stopped payment on the check I had gave to the person they hired to do the closing. Since this time they have continued to call me numerous times per day trying to force ... |
LoanDepot Mortgage settlement process and costs February 10, 2017 - I refinanced my home in - - with Loan Depot, in early - they sold the loan to another vender. Recently I went to get a HELOC and when the title search was done it was noted that Loan Depot had filed multiple Close End Deed Trust against my home ( see Attached ) when they should of only filed -. I have contacted my current lender and they said Loan Depot had to clear these, I contacted Loan Depot several times with extensive conversations and they have tried to refer me to everyone else. I finally went to the county and they said Loan Depot has to clear these. Again I contacted Loan... |
LoanDepot Mortgage settlement process and costs January 24, 2017 - I applied for a VA refinance mortgage through Loan Depot -/-/-. At that time I had to pay $300.00 to lock in the interest rate and to cover the appraisal. I received very little communication from that time on except for notices that additional papers were needed by the VA which I found and sent to Loan Depot. Then two weeks ago I got an email asking for my water to be tested because I have spring water and the report to be sent to Loan Depot. This took a few days because the health department only has certain days of the week that they test water. So then last night ( Monday ) I receiv... |
LoanDepot Mortgage settlement process and costs November 16, 2016 - on -/-/2014 i bought a house with the agreement that my interest rate would be 3.25 % I have documents that have this interest rate on them. The other day I was going through my paperwork on the house and noticed they had changed the interest rate without telling me it was changed in one day to 4 %. i closed on the -/-/2014 with an interest rate of 3.25 % and on the -/-/- they raised it to 4 % were they legally able to change that on me when I closed in time for the lower of the two. I did not catch that when I signed the docs.... |
LoanDepot Mortgage settlement process and costs November 1, 2016 - I was pushed into taking a higher interest 'premium mortgage ' because my lender said that was the only loan I could qualify for with my debt to income ratio despite having been approved at a higher amount previously under lower rate regular FHA loan for a different property. After the sale of my home my lender said in order to get the loan to go through I had to allow title to take possession of the proceeds of my home to payoff the agreed to amounts in order to meet the required debt to income ratios, I agreed and wired them the money. Prior to close - requested statements of all of my de... |
LoanDepot Mortgage settlement process and costs October 30, 2016 - I recently sold my home at - -, Washington MI - & paid off my LoadDepot mortgage. I refinanced my home with LoanDepot in -/-/-. I contacted LoanDepot in the summer of -/-/- when I received notice from HUD that during my refinance, their title company FNTitle, missed a lien on my property for $37000.00 filed in -/-/- when I went through a modification. HUD demanded payment in full. - advised this lien was forgiven when I contacted then for a payoff to refinance. - advised since I had made my payments on time for a minimum of - years, HUD had forgiven the port... |
LoanDepot Mortgage settlement process and costs August 15, 2016 - I closed on my mortgage loan on -/-/2016. My rescission period ended on -/-/2016. My funds were n't disbursed until -/-/2016. LoanDepot would not return any of my calls during that period. My escrow account changed and it took them that long to figure it out. They made me get updated payoffs before the closing and did n't use the updated payoffs at closing. Now on -/-/2016 I am getting phone calls from my accounts. They are all charging late fees and interest. I am very dissatisfied with the service I received and feel that LoanDepot should cover ALL the late interest... |
LoanDepot Mortgage settlement process and costs August 26, 2015 - We currently have a 15 yr FHA loan with Loandepot. We started a refi to a 15 yr conventional loan to remove the MPI. We finally signed loan docs on - -, 2015 and was supposed to fund by - -. We were told not to make our - payment. To date, it has still not funded. I instructed them not to do an appraisal unless the loan was fully approved. An appraisal was done in which we paid $390.00. I finally made my mortgage payment as not to be in a 30 day late status with the credit agency. I have spoke to our loan officer as well as his manager and still can not get an answer. They hav... |
LoanDepot Mortgage settlement process and costs June 12, 2015 - The closing for my home at was supposed to occur -. The paperwork was submitted to the lender - - or so, but we learned yesterday that the lender - iMortgage of -, FL - did not send the buyer 's package to underwriting. This has indefinitely delayed the sale of our home. We have had to cancel utilities, movers, caregivers, and has cost us - of dollars in fees as a result. When we asked - - - the man responsible for this mistake - to rectify it by rushing the package, he said, These things take time. We are just understaffed. I do n't see what the problem is. '' We not... |
LoanDepot Mortgage settlement process and costs June 2, 2015 - -, - - & - ( wife ) - - - -. -, - - -, - PROCESSING CENTER Your continuous Defrauding- - and gouging us financially is- - - - illegal by law. In reference to our Loan Statement dated -/-/- which you continue to misled us about our Loan Payment Statement asking for month of - -, - payment was already Paid Check No. -. Plus copies of - and - - accusing us we never paid. Now it deemed especially egregious the discourage repetition of misleading and deceiving us with your unlawful practices conduct. Your frau... |
LoanDepot Mortgage settlement process and costs April 22, 2015 - This is a detailed Email from my Realtor : to the COE of - - - -, - -, FL - '' We have sent everything ( - ) need to process the loan for - - -, - at least two weeks ago and we still do n't have a closing package at the Title company for the HUD and closing. This is a Fannie Mae loan and I have been telling everyone all along and especially over the last two weeks that we MUST HAVE THE FILE TO TITLE 48 HOURS BEFORE CLOSING. The file was complete Thursday, - - with corrections on name and ready for underwriter. I expected to see it arrive at the Title c... |