LoanDepot Mortgage Complaint

FHA mortgage Settlement process and costs

LoanDepot Mortgage department,

FHA mortgage Settlement process and costs California

on -/-/2014 i bought a house with the agreement that my interest rate would be 3.25 % I have documents that have this interest rate on them. The other day I was going through my paperwork on the house and noticed they had changed the interest rate without telling me it was changed in one day to 4 %. i closed on the -/-/2014 with an interest rate of 3.25 % and on the -/-/- they raised it to 4 % were they legally able to change that on me when I closed in time for the lower of the two. I did not catch that when I signed the docs.

LoanDepot customer in California
Nov 16, 2016

* Source: CFPB Complaint Database

LoanDepot response to complaint:
Closed with explanation

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How LoanDepot handles Settlement process and costs complaints

Created with Highcharts 4.2.3LoanDepotComplaint HistoryComplaints3/201210/201211/201212/20123/20136/20138/20139/20131/20145/20146/20143/20154/20156/20157/20158/20158/201610/201611/20161/20172/201700.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3LoanDepotSettlement process and costs92.0%4.0%4.0%Closed with explanationClosed with monetary reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageSettlement process and costs0.4%6.3%5.3%1.1%2.8%6.4%76.1%1.5%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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