USAA Savings Credit Determination Complaints

Review and analysis of over 19 complaints against USAA Savings

USAA Savings consumers have reported over 19 official complaints related to Credit determination. Out of the 19 consumer complaints against USAA Savings, 16% were disputed by the consumer (i.e. the consumer was not happy with how USAA Savings responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against USAA Savings resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 16% resulted in non-monetary compensation.

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New Credit Determination Consumer Complaints


USAA Savings Credit card credit determination

January 24, 2017 - My credit limit with USAA has be $14000.00 until - -, - .... My credit limit was reduced to $500.00 on - -, - ... They claim it was combination of usage and credit report. I have a - score with - and - with -. I monitor my credit report monthly with subscriptions with - and - .... I have never been late or made minimal payments .... I pay of balances quickly ... .. I do use the USAA credit card. I had a $3100.00 balance in - - that I paid off before -. Made $150.00 purchase in - - and paid it off in - - ... .. Its a military excl...

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USAA Savings Credit card credit determination

October 17, 2016 - The bank USAA refuse to remove my name from a credit card over which I have no control. The card is not in my possession, it belongs to my ex-wife. She has complete control over the card, it 's balance and all payments associated with the account. It also carries a high balance, and this negatively affects my credit rating. I simply want to have my name removed from the account and to have my credit rating restored....

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USAA Savings Credit card credit determination

July 21, 2016 - I am a current checking account and auto insurance policy holder. Part of being a member of USAA is that they offer a free credit score program via -. Last week I had received a pre-approval offer from USAA for a balance transfer card offering an attractive 0 %. ( While my career is in -, I understand fully that an offer or even a preselected letter never guarantees an approval. ) However, the fact that they are paired with - to provide my credit score and report to me would lead me to think that my credit had been reviewed to send that offer. While my credit is not perfect. I do not ...

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USAA Savings Credit card credit determination

June 2, 2016 - USAA pulled my credit report this resulted in an inquiry, which in turn lowers my credit score. There is an alert placed on my credit report to verify my identity. USAA made no attempt to verify my identity. I was told to call Equifax and have them remove the alert and then reapply for credit. This is unacceptable and extortion. The only reason listed for denial is Unable to verify applicant 's identity. - application should not result in multiple inquires into a credit file and one should not be extorted into removing a protective alert because a company can not be bothered to attempt veri...

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USAA Savings Credit card credit determination

May 24, 2016 - This is a very very serious situation with USAA SAVINGS BANK and their credit card department and insurance department and bank department. Due to their horrible credit card department and every department USAA illegally put our credit card in collections. This situation can be proved in court of law and we will not rest until USAA takes care of this. This is the most unprofessional, thieving company that disrespects it clientele and does n't care if people are dieing, homeless, careers ruined or what not from their illegal and highly irrational behavior. In 2012 myself and my co-signer illust...

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USAA Savings Credit card credit determination

April 24, 2016 - USAA Savings Bank, - - -, - -, NV - sent me an application for A - USAA credit card. I filled out the information that they requested and mailed it back to them. On - -, 2016 I received a decision to decline my application which was purely pretext and false in - of the reasons they used to decline my application including the credit score they listed. I believe I was declined because of my age and not the reasons that they listed. ...

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USAA Savings Credit card credit determination

January 15, 2016 - I applied for a credit card with USAA and I was declined despite having a - - Score over - at the time of applying. Each and every time I 've contacted USAA they seem to be giving me - different answers. 1. The most recent response per the attached letter states that " we were unable to verify your identy '' being the reason for decline. 2. They told me that there was a carpayment from -, per - that was being reported as $4500.00 per month and that this was offsetting my debt to income ratio. I contacted - and they were infact reporting false information and have c...

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USAA Savings Credit card credit determination

November 21, 2015 - Please see related CFPB complaints Case number : - ( also attached ) I have received - different verbal answers by USAA reps via recorded line, and now - different decision letters from USAA bank all within the same week. This recent letter seems rather vague and ambiguous. I fear there may be some issues here incuding, but not limited to Truth in Lending Act. Furthermore my original complaint was based upon double inquires on my equifax credit report by USAA and the way that I was lied to by USAA stating that it would not affect my credit as long as they were running my credit wi...

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