USAA Savings Credit Card Complaint

Credit determination

USAA Savings Credit card department,

Credit determination Washington

The bank USAA refuse to remove my name from a credit card over which I have no control. The card is not in my possession, it belongs to my ex-wife. She has complete control over the card, it 's balance and all payments associated with the account. It also carries a high balance, and this negatively affects my credit rating. I simply want to have my name removed from the account and to have my credit rating restored.

USAA Savings customer in Washington
Oct 17, 2016

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3USAA SavingsComplaint HistoryComplaints6/20127/201212/20121/20133/20135/20134/20147/20144/201511/20151/20164/20165/20166/20167/201610/20161/201700.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3USAA SavingsCredit determination78.9%15.8%5.3%Closed with explanationClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit determination12.4%9.7%1.0%1.0%2.3%73.2%0.4%Closed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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