Review and analysis of over 122 complaints against Citibank
Citibank consumers have reported over 122 official complaints related to Incorrect information on credit report. Out of the 122 consumer complaints against Citibank, 27% were disputed by the consumer (i.e. the consumer was not happy with how Citibank responded to their complaint) and 99% were processed in a timely manner. 15% of consumer complaints against Citibank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 28% resulted in non-monetary compensation.
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Citibank Credit reporting incorrect information on credit report account status April 7, 2017 - CITI card company failed to delivery my credit card statement to my correct address and failed to send the statement alart to the correct email address. So I did not receive my statement and pay the bill on time. I have several cards with this company and the other cards all have my correct address and email address. I always paid other cards on time. And I had been the CITI cards holder for many years and had been always paid my bill on time. Instead of taking proper steps to reach me after the bill was due, this company sent this to the collection bureau and hurt my credit history. After I f... |
Citibank Credit reporting incorrect information on credit report account terms April 6, 2017 - Macy 's is illegally re-aging an account lasted used in -/-/- on my credit report and reporting to all reporting agency that the account is late. They are also reporting falsified payments to bring account up-to-date. They also used an falsified date of my lpusage being in -/-/- when I have proof last usage occurred in -/-/-. Also, the account was bought by - and has been legally deleted with them.... |
Citibank Credit reporting incorrect information on credit report public record April 6, 2017 - I do n't have a Sears card anymore, I did n't Renew it. - was in a bankruptcy OVER 29 years ago. I have ONLY 1 credit card. A - card. Not late on payments... |
Citibank Credit reporting incorrect information on credit report account status March 30, 2017 - In -/-/2016 I called to downgrade my Citi ThankYou Premier account to a card with no annual fee. I did this before the annual fee was due on the Citi ThankYou Premier account. I was promised that the fee would be reimbursed and was approved for a Citi Double Cash account. In -/-/2016 I noticed the annual fee of $95.00 was transferred from my ThankYou Premier account to my Citi Double Cash account. I called customer service in -/-/2016 and was again confirmed that the fee would be reimbursed/credited to my account. However, that was never done and my account went past due. Finally, in -... |
Citibank Credit reporting incorrect information on credit report personal information March 29, 2017 - I faxed the following to Sears : -, California - Mailing Address : Removed URGET FA- TRNSMITTAL, - Monday, -/-/- RE : Update Credit/Remove Late Payments To whom it may concern, On -/-/- I learned of Sears/CBNA late payment data on my credit report for -/-/-, specifically the months of -/-/-, -/-/- & -/-/-. Per phone conversation on -/-/- with Sears/CBNA Supervisor - Team # - the " Clerk '' at the retail location entered the wrong mailing/billing address, therefore I never received a bill. Seems the amount was approximately $30.00 and " writ... |
Citibank Credit reporting incorrect information on credit report information is not mine March 27, 2017 - The attached letter has been sent to this undefined entity that submitted an inquiry to my credit report, having a negative effect on me personally. My personal information has been compromised and I have taken all necessary steps to protect myself, but nothing is quite perfect in this regard. This particular assault is at once nebulous and dangerous, so it must be addressed. Your help is appreciated. - - -... |
Citibank Credit reporting incorrect information on credit report reinserted previously deleted info March 15, 2017 - CITIBANK NA., - --, --Television & Radio I recently received a copy of my - credit report. The credit report showed a credit inquiry that I did not authorize. I have previously disputed this item and it was removed from my credit. I understand that you should n't be allowed to put an inquiry on my file unless I have authorized it. Please have this inquiry removed from my credit file because it is making it very difficult for me to acquire credit. I have sent a letter certified mail because I need a prompt response to this issue. Please be so kind as to forward me documentatio... |
Citibank Credit reporting incorrect information on credit report reinserted previously deleted info March 3, 2017 - In - 2016, I submitted a complaint to CPFB, # -. The complaint was about - reporting that I owed a balance to Citibank. I disputed entry with - and asked for documentation to substantiate balance. - could not get documentation from Citibank, yet maintained it on my credit file. I submitted complaint to CPFB seeking same documentation to substantiate balance. It could not be provided and entry was subsequently deleted from Chexsystems file and from credit reports. Citibank collection item has now reappeared on credit report under - - - -. Citibank has not been able to... |
Citibank Credit reporting incorrect information on credit report account status February 21, 2017 - Citi Card opened a Costco credit card without my consent. This was the result of an open Costo - - being rolled over. After opening a card without my permission, I was automatically charged a $55.00 Costo membership fee - this charge was never automatically applied on Costco - -. Because I had no idea this account was ever opened, my balance went unreported ( no paper bill or electronic notification ) I received my first paper bill of $140.00 on - - after the account had incurred financing and late fees. After an hour on the phone closing each of my Citi card accounts,... |
Citibank Credit reporting incorrect information on credit report information is not mine February 13, 2017 - I show a hard hit on - for a company - that i do n't recognize and i did not authorize. I am concerned someone could be trying to steal my info.... |
Citibank Credit reporting incorrect information on credit report public record January 25, 2017 - In -/-/-, I called Macy to pay all balances in full through phone, and the Macy representative agreed and confirmed that the account was CURRENT. Then, I requested the account to be closed. Upon checking my annual credit report on -/-/- from the - credit reporting agencies : -, -, and -, I have found that my credit reports showed my closed Macy account was " 30 days past due ''. On -/-/-, I wrote a letter to Macy and requested an investigation to resolve the issue. In the letter, I provided Macy with full name and account number. On -/-/-, Macy wrote me a ... |
Citibank Credit reporting incorrect information on credit report public record January 24, 2017 - I applied for a credit card with Best Buy to buy a washer and dryer with 0 % financing. I calculated my monthly payment and made my first one and set up an auto deduction from my bank account. However, they never sent me the actual credit card and they never implemented the autodeduction. I called multiple times to get the credit card, they never sent one. They also never notified me that they were n't taking the monthly payment for my debt. After 3 months I finally receive a letter indicating that my account is closed and they 're reporting me to the credit bureau. I had perfect credit until ... |
Citibank Credit reporting incorrect information on credit report public record January 20, 2017 - Judgment - In the Matter of the Marriage of - - and - - in the District Court - Judicial District - - County, Texas - Final Decree of Divorce. " It is ordered and Decreed that the husband shall pay, as a part of the division of the estate of the parties, and shall indemnify and hold the wife and her proerty harmless from any failure to so discharge, these items : Debt owed to Sears, Account Number ending in -. Per the Divorce Decree I closed the account and added - - on the account. Since, the divorce - - - has missed several payments which are now ... |
Citibank Credit reporting incorrect information on credit report information is not mine January 13, 2017 - I logged in to - and noticed there was a hard inquiry from cbna. The date was the day I went on vacation but I never ran my credit. This information is incorrect and needs to be removed asap.... |
Citibank Credit reporting incorrect information on credit report account terms November 17, 2016 - I am on direct payment and even though payment was made, their system did not log the payments correctly... |
Citibank Credit reporting incorrect information on credit report account status November 6, 2016 - I have repeatedly requested information/validation on this debt bearing my signature and have not received anything starting that I owe this company any money. They have repeatedly responded stating that they have investigated and verified the validity of this debt and do not allow me to dispute their claim. I have never done business with Macys, never signed a contract, nor do I owe them any money.... |
Citibank Credit reporting incorrect information on credit report reinserted previously deleted info March 23, 2016 - Company has hidden interest charges and charging too high of an interest rates on my account stating that there was a special promotion, but at the time of purchase on eye wear there was no mention of it being a special promotion. Sales person said that if you use our coupon you would get more of a discount off your purchase. ( Sears ) ... |
Citibank Credit reporting incorrect information on credit report account status March 6, 2016 - The following credit card company reported a late payment on my account when in fact they were paid on time - reported non payment after I paid the account out Sears change card company name, so did - - when the changed the payment went to the old company and the reported a late payment when they had the payments ; The company failed to put in place a process for the payments to go into the new account, nor did they check and placed the payment in - the correct account apparently they just kept the money without applying it to the correct account ; Instead reported me late to the c... |
Citibank Credit reporting incorrect information on credit report account terms February 15, 2016 - I had a Best Buy CC since -/-/- but destroyed the card. I purchased a TV for my daughter around -/-/-. /-/-/- on the phone and used the account by them looking it up. I was paying on the account monthly. I was being stalked at the time and had moved several times. I had a brief relationship with a man until I realized he was not safe. On -/-/- while my daughter and I were out for holiday he broke into my home, hiding behind the bedroom door he attached me with a phone cord trying to strangle me. It took - police officers to pull him off of me. I suffered a -, -... |
Citibank Credit reporting incorrect information on credit report account status February 5, 2016 - I have tried several times to get Citibank to correct the errors in how they are reporting my mortgage. This loan was forgiven -/-/- when the house was short sold. Yet they keep reporting several delq. as recent as -/-/-. I am attaching the - showing forgiveness of the loan -/-/- and a copy of my credit report showing how it is reporting to my credit bureaus. They are destroying my credit and after disputing directly with them and the credit bureaus I have gotten no where. Please, please step in and make them remove this item all together from my credit report. Fixing it now ... |
Citibank Credit reporting incorrect information on credit report account terms December 31, 2015 - Citi Card. - -. $27000.00. Citi Bank - - Account ending in - - - - - NV - Request : Deleted permanently from my credit report. Status : Inaccurate account information. To the best of my knowledge, I was not aware of this charge off until a refinance inquiry. I have been trying to resolve this account for over two years, and I have not received correspondence from Citi. I have continued to make payments without any correspondence from Citi Card. ... |
Citibank Credit reporting incorrect information on credit report personal information October 31, 2015 - While reviewing my - credit report of -/-/-, and - of -/-/-, I noticed that CITIBANK NA employees had initiated an unauthorized and fraudulent inquiries into my credit report. I did not authorize and/or consent to anyone employee of CITIBANK at any time during this relevant period to view my credit report, absent which this is in clear violation of my Privacy Rights and FCRA Section - b ( c ). ... |
Citibank Credit reporting incorrect information on credit report account terms May 11, 2015 - 1. at this time. home depot is paid in full. it was a washer. I closed the card because of the unprofessionalism of their customer service. therefore I did not want to do any business with them. 2. Att. uverse. I sent them their receiver back and that has shown up. They are charging me for something that I am not using. 3. I have no idea what - or - is. Thank you ... |