Citibank Credit Reporting Complaint

Incorrect information on credit report account status

Citibank Credit reporting department,

Incorrect information on credit report Account status California

Citi Card opened a Costco credit card without my consent. This was the result of an open Costo - - being rolled over. After opening a card without my permission, I was automatically charged a $55.00 Costo membership fee - this charge was never automatically applied on Costco - -. Because I had no idea this account was ever opened, my balance went unreported ( no paper bill or electronic notification ) I received my first paper bill of $140.00 on - - after the account had incurred financing and late fees. After an hour on the phone closing each of my Citi card accounts, I received an email notice of collection of $1.00 on my Citi Costco. The card was closed, the account was current but somehow there is a collection for $1.00? Unacceptable.

Citibank customer in California
Feb 21, 2017

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with monetary relief

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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