Citibank Credit Reporting Complaint

Citibank Credit reporting department,

Incorrect information on credit report Account status Virginia

The following credit card company reported a late payment on my account when in fact they were paid on time - reported non payment after I paid the account out Sears change card company name, so did - - when the changed the payment went to the old company and the reported a late payment when they had the payments ; The company failed to put in place a process for the payments to go into the new account, nor did they check and placed the payment in - the correct account apparently they just kept the money without applying it to the correct account ; Instead reported me late to the credit reporting companies, I have made request to correct the error to know availed, I submitted proof of payments