Citibank Credit Reporting Complaint

Incorrect information on credit report reinserted previously deleted info

Citibank Credit reporting department,

Incorrect information on credit report Reinserted previously deleted info New York

In - 2016, I submitted a complaint to CPFB, # -. The complaint was about - reporting that I owed a balance to Citibank. I disputed entry with - and asked for documentation to substantiate balance. - could not get documentation from Citibank, yet maintained it on my credit file. I submitted complaint to CPFB seeking same documentation to substantiate balance. It could not be provided and entry was subsequently deleted from Chexsystems file and from credit reports. Citibank collection item has now reappeared on credit report under - - - -. Citibank has not been able to substantiate this debt, and I want it permanently removed from my credit report. Attached are documents from original - claim.

Citibank customer in New York
Mar 03, 2017

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

Consumer disputes how Citibank handled their complaint

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more