Citibank Credit Reporting Complaint

Incorrect information on credit report account terms

Citibank Credit reporting department,

Incorrect information on credit report Account terms New Jersey

I am on direct payment and even though payment was made, their system did not log the payments correctly

Citibank customer in New Jersey
Nov 17, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints10/201211/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20146/20147/20148/201410/201411/201412/20141/20152/20154/20155/20156/20157/20158/20159/201510/201512/20152/20163/201611/20161/20172/20173/20174/20170102.557.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankIncorrect information on credit report0.8%56.6%14.8%27.9%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageIncorrect information on credit report0.0%29.5%0.3%0.1%68.8%1.2%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
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