Citibank Credit Reporting Complaint

Incorrect information on credit report personal information

Citibank Credit reporting department,

Incorrect information on credit report Personal information California

I faxed the following to Sears : -, California - Mailing Address : Removed URGET FA- TRNSMITTAL, - Monday, -/-/- RE : Update Credit/Remove Late Payments To whom it may concern, On -/-/- I learned of Sears/CBNA late payment data on my credit report for -/-/-, specifically the months of -/-/-, -/-/- & -/-/-. Per phone conversation on -/-/- with Sears/CBNA Supervisor - Team # - the " Clerk '' at the retail location entered the wrong mailing/billing address, therefore I never received a bill. Seems the amount was approximately $30.00 and " written off '', per -. The partial account information I have is partial--, ending in -.


Please confirm receipt of this FA- and provide your evidence of correction to all - credit bureaus to the above address. CALL MY CELL ( ABOVE ) WITH ANY QUESTIONS. Sincerely, - 31 Year Sears Customer After Sears confirmed by phone on several occasions the derog info should not appear, a Sears letter dated -/-/- states, " Our records indicate that the information appearing on your credit report is correct. '' CFPB, It is not correct. Sincerely -

Citibank customer in California
Mar 29, 2017

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints10/201211/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20146/20147/20148/201410/201411/201412/20141/20152/20154/20155/20156/20157/20158/20159/201510/201512/20152/20163/201611/20161/20172/20173/20174/20170102.557.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankIncorrect information on credit report0.8%56.6%14.8%27.9%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageIncorrect information on credit report0.0%29.5%0.3%0.1%68.8%1.2%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
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