Review and analysis of over 61 complaints against Citibank
Citibank consumers have reported over 61 official complaints related to Application processing delay. Out of the 61 consumer complaints against Citibank, 18% were disputed by the consumer (i.e. the consumer was not happy with how Citibank responded to their complaint) and 100% were processed in a timely manner. 11% of consumer complaints against Citibank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 23% resulted in non-monetary compensation.
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Citibank Credit card application processing delay April 7, 2017 - some open a account in my name citi card I do n't know how who did it a address has been add to my credit report spoke to citi Bank nutting has change it has affect my credit... |
Citibank Credit card application processing delay April 2, 2017 - I have applied for a CITI simplicity card on -/-/2017 & it took 10 business days for CITI to pull the credit report and process further. Later they sent a letter stating they tried to contact me but they could n't reach out to me. I reality I never ever received any call from them. They asked for additional documentation like utility bill & Pay stubs in a letter that I received from them in the mid -/-/-. When I contacted the customer care they said I can even email the additional documents to - and I sent it on -/-/-. On -/-/- when I contacted again they said they do n't a... |
Citibank Credit card application processing delay September 27, 2016 - Citibank NA refused to approve a Citibank Credit Card ( Costco Private Label ). I contacted Citibank directly. I was incommuication with a - - on -/-/- and was told to put a appeal on the incorrect deliquent from -. Received a letter of Credit Decision. Citibank used - as there provider. There was a error on my report and was corrected by - and the Deliquent item was removed on -. I called Citibank on -/-/- asked for approval and was denied again. Attached is the letter from Ciitbank. I spoke to - - - from the Office of the President on - - -... |
Citibank Credit card application processing delay August 18, 2016 - - was discontinued at - ( a cashback card ). In its place, I was issued a Citi Business card ( also a cashback card ) I wanted to get a second user card for my daughter to have her own card ( She already had a - card ). The day I received the new - card, I called - to make the request. A card was received. It was the Citi - card ( mileage benefits ) not the Business card ( cash back ). I called - & was told I had to go to - for the card to be issued. - told me to go back to -. - took all the information & said a card would be sent. I waited. A card was not rece... |
Citibank Credit card application processing delay August 17, 2016 - I asked Citi Bank executive response unit to delete their inquiry off my - credit report because I wanted a business credit card not a personal credit card & they used my social instead of my EIN. - - -.... |
Citibank Credit card application processing delay May 9, 2016 - I opened this card under the assumption I would receive - ThankYou points upon opening the card, with a spending requirement of $0.00. I 've called-in numerous times to hear these points would be awarded within 1 to 2 billing cycles. I just want these points so I can end this relationship with Citi. ... |
Citibank Credit card application processing delay November 18, 2015 - I called Bloomingdales to follow up on an application to upgrade my Bloomingdales Store Card to the Bloomingdales American Express. I had not heard from them in about a month since working with a manager and some online department for an application that seemed to freeze in their system. I was transferred to credit and she said she could reconsider the application and placed me on hold ... shortly later she came back and said it was declined and she could not do anything. I asked what credit report they had used last month and she said no, I pulled a credit report today! I said, WHAT? You NEVE... |
Citibank Credit card application processing delay November 11, 2015 - i am an - and have an excellent credit score. ( @ - fico ) with greater than 10 years of credit history. i have applied for a citi credit card attracted to their double miles promotion. they have been sitting on my application for more than a week. when i called the agent tells me that application is still pending in a department, that can not be reached by anyone. she suggests my only option is withdrawing the application. with a credit enquiry already posted to my history, i am very much interested in the reason they have been sitting on my application. regards- -- credit ... |
Citibank Credit card application processing delay June 22, 2015 - When we were in -, a vendor accidentally - billed a charge of - -, They issued a credit the same date, -/-/15. Unfortunately the - charges ( same day ) were billed at different exchange rates and were billed US $23.00 and US $22.00, but the credit ( same day ) was for US $22.00. When I questioned Citibank they were unable to assist me and explain how - transactions were for different amounts on the same day, they told me to refer to - - -. Does the - - - exchange rate vary by minute? This appears fishy to me. ... |
Citibank Credit card application processing delay April 13, 2015 - I wo n't go into it but citi pulled - and denied based on my number not being on my fraud alert. - - conjectured that she could n't remove the inquiry but I applied again when confirmed physically by experian that the number was reporting. This time they demanded -. Classic bait and switch, I RSVP to the - CFPB meeting for the public and I have lots of documents to handover on consumer protection violations. Citi needs to learn Dodd-frank and refrain from attempting to school me on it, - charlatans as they are now want Equifax go figure sounds like ECOA violation retaliation ... |
Citibank Credit card application processing delay April 7, 2015 - Citibank sent me offers weekly for months, including - in one day. I finally applied for their card only to be told to call in. I did and they started asking all sorts of extremely personal information. Not trusting the questions I asked why they needed the info since it was all in my credit report. I was not given a reasonable answer so they said they would get me an answer in a week. I said that was just fine. I then received a letter asking for bank statements, phone bills, etc. This seems really sketchy to me. I called and was given the run around again. I have excellent credit and am v... |