Review and analysis of over 184 complaints against JPMorgan Chase
JPMorgan Chase consumers have reported over 184 official complaints related to Credit line increase/decrease. Out of the 184 consumer complaints against JPMorgan Chase, 14% were disputed by the consumer (i.e. the consumer was not happy with how JPMorgan Chase responded to their complaint) and 100% were processed in a timely manner. 7% of consumer complaints against JPMorgan Chase resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 8% resulted in non-monetary compensation.
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JPMorgan Chase Credit card credit line increase/decrease December 15, 2015 - Chase lowered my credit limit. This was done even though I have - accounts with them and have never been late or missed a payment. By lowering my credit limit my ratio of balance to limit will hurt my credit score through no fault of mine. ... |
JPMorgan Chase Credit card credit line increase/decrease November 23, 2015 - I would like Chase to agree to lowering my interest rate. Because my work hours have been reduced. I would help me to be able to make timely payments. ... |
JPMorgan Chase Credit card credit line increase/decrease November 19, 2015 - I have several credit care accounts managed by Chase. I had taken a balance transfer offer from Chase upon opening - of the cards. The balance transfer came with a 0 % finance rate for about 9 months. I made payments on time and before the promo rate expired, I paid off the remaining balance. Within 1 week of paying it off, Chase reduced the credit limit of all of my accounts with them. I went from a combined limit of about - down to about -. I believe Chase arbitrarily reduced my credit limits as 'punishment ' for paying off the balance and avoiding finance fees. This action by C... |
JPMorgan Chase Credit card credit line increase/decrease October 22, 2015 - I KEEP RECEIVING MANY CALLS ABOUT CREDIT CARD ISSUES OF WHICH ARE JUSTVERY ANNOYING!!!!!!!!!! THEY HAPPEN DAILY AND MANY TIMES MORE THAN ONCE A DAY!!!!!!!!!!!!! ... |
JPMorgan Chase Credit card credit line increase/decrease October 14, 2015 - My wife and I have a credit card with Chase ( in her name ) that had a $9000.00 credit limit. We own a few small businesses and we needed a credit card to make some purchases and gave the card someone in our office to make the purchases. We told them to use the card until it reaches its limit. We expected the card to stop working when it reached it limit at $9000.00. Instead $24000.00 in charges were approved. This is ok with us. We were investing into something and actually happy $24000.00 was approved. Why we are complaining is that Chase now is reporting my wife as 245 % over her cr... |
JPMorgan Chase Credit card credit line increase/decrease October 11, 2015 - At the end of -, 2015, my - son moved from our home -. I gave him my AARP Chase credit card to use in case of emergency. It had about $800.00. credit left on a $4800.00. limit. In the next few months, my son used the card until it was almost $2000.00. over limit. Chase approved all these purchases. When I called and then wrote them to complain, they replied that the overages were my fault because I had given my son permission to use the card. They said the issue was between me and my son and that I owed all charges and interest. I think that I made a bad decision in giving my so... |
JPMorgan Chase Credit card credit line increase/decrease October 2, 2015 - First it should be known that I 've never been late on a car payment, credit card, mortgage or any other bill in my entire life. Chase Bank conducted a surreptitious and unsolicited review of my credit without my permission subsequently reducing Credit lines on several of my Chase credit cards so the ratio of debt to available credit skyrocketed. As a result of this action by Chase bank my credit score plummeted, other banks followed with similar action reducing credit lines and I consider this to be defamation of credit. This is a terrible injustice to me as a consumer and as an American who ... |
JPMorgan Chase Credit card credit line increase/decrease September 29, 2015 - I have used the Chase - - - card for approximately three years. I pay an annual fee of $95.00 for this card, specifically because it grants me free checked bags and priority boarding. I had a credit limit of $10000.00, with approximately $5300.00 outstanding. I paid off the balance in full yesterday. Today I tried to book - airline tickets ( approximately $2500.00 ) using the card, and it was declined ( it had also recently been declined at a grocery store with plenty of availability - humiliating to say the least ). I called to find out the issue and was told they had redu... |
JPMorgan Chase Credit card credit line increase/decrease September 22, 2015 - Earlier this month I contacted Chase through my/their credit card card web site and initiated a request for a credit line increase on - of the - I have through them. After some back/forth correspondence through the site, I was advised I was approved for the - increase requested and would receive a formal letter latter documenting the approval. Well when I got their letter I was then informed though the - increase was effected on the - card ..., they were reducing the credit line on another by -. Essentially not providing me any increase collectively on the cards. I contacted ... |
JPMorgan Chase Credit card credit line increase/decrease July 9, 2015 - - card no. -, - card no. - and Chase card no. **************** are always lowering our credit limit and it is affecting our FICO score because of the maximum utilization percentage.Our maximum utilization percentage is higher because of the lowering of credit limit and it is happening frequently.Yes, we do have debts and we are making payments every month which is more than minimum payments and we are lowering our debts in a responsible manner. ... |
JPMorgan Chase Credit card credit line increase/decrease June 20, 2015 - Chase reduced my credit line from $- to $-, even though the balance on the account was only $-. I have been a customer for a decade and have never had a late payment.... |
JPMorgan Chase Credit card credit line increase/decrease May 31, 2015 - Although I have been an excellent customer of Chase for many years, and have not missed a payment nor exceeded my credit limit, they have decided to reduce my limit from - to -. They claim this is due to too many other accounts and high balances, however it is not fair represent a credit limit as - amount and then as I get closer to the limit change it to a lower amount! Did I ever really have a limit of - if as soon as I spend - toward it it shrinks down? This is deceptive and the decision for my limit should be based solely on my good relationship with Chase and not on whateve... |
JPMorgan Chase Credit card credit line increase/decrease May 18, 2015 - I got into some financial difficulty a year ago when I was laid off from my job. Now, I 'm trying to dig myself out, but - of my credit card companies is trying to keep me from doing so by lowering my credit limit when I make a large payment. This means my credit card utilization rate will remain over 90 %, which is a major hit on my credit score. The low credit score then becomes an excuse for this bank and other creditors to give me increasingly less favorable credit terms. At this rate I will never be able to dig myself out of the hole I 'm in! ... |
JPMorgan Chase Credit card credit line increase/decrease May 12, 2015 - my credit at Chase, -, and - - all had decreases in credit limit for what they say was for a change in credit score, I bought a house and I have a long history with Chase and have always paid my balance, and I have n't even been late on any payments for the last - months, never late with a payment on either of the cards. Im a new customer at - and - but I have never been late and paid the balance at the time of he decrease. I had not even used my - card for months, then about - weeks ago I go shopping and spend about half the balance, still not missing any payments, and... |
JPMorgan Chase Credit card credit line increase/decrease April 28, 2015 - On - - I received notification from a 3rd party app that my credit line on Chase was reduced.. I did not receive any proactive notification from CHASE regarding that this change may be forthcoming. I contacted CHASE and told them the complete facts of my situation that I recently got married and that I have never been over limit or late on any of my payments however they stated that I would not get my old limit back. Unfortunately this has created a domino effect regarding my personal life as now all credit bureaus now feel that I am maxed out on these - particular cards and that my s... |
JPMorgan Chase Credit card credit line increase/decrease April 27, 2015 - I have had different chase accounts for some time now without any issues and always paid my bills on time. Recently I received a notification via a third party app I use that my credit lines were decreased on both of my chase cards. I thought the notification was an error so I logged on and noticed that my limit was reduced just - or so dollars above my balance. This has caused my fico score to crash and my utilization to sky rocket hurting me for no apparent reason. I once again have been late or exceeded my limit but I was punished. ... |
JPMorgan Chase Credit card credit line increase/decrease April 23, 2015 - I have had several cards in good standing with Chase and recently had my credit limits cut by 70 %. I understand that Chase must manage its risks in extending credit and may reduce credit accordingly ; however, a drastic decline of credit to just above the outstanding balance creates a hardship to consumers as it directly impacts my credit score as my percentage of credit used goes from 30 % to 100 %. In order to object to the bank 's decision, I had to have my credit pulled again negatively impacting my credit score. ... |
JPMorgan Chase Credit card credit line increase/decrease April 20, 2015 - I was out of work last year, - - if went to - for a credit card for assistance. They said that it was $25.00. Monthly payment minimum, but they are charging 22 % interest into the payment and at the same time tell me I can not pay the interest off till the $1500.00. Balance is paid off. But am told that my bill payments are including the interest. Thats - the interest I have to pay, and I did n't even recieve that credit card, it was a simple store card ca n't even have a pin attached to it. But chase bank wo n't raise my credit limit so as to pay off - and fix my credit, an... |