JPMorgan Chase Credit card department,
Credit line increase/decrease Virginia
At the end of -, 2015, my - son moved from our home -. I gave him my AARP Chase credit card to use in case of emergency. It had about $800.00. credit left on a $4800.00. limit. In the next few months, my son used the card until it was almost $2000.00. over limit. Chase approved all these purchases. When I called and then wrote them to complain, they replied that the overages were my fault because I had given my son permission to use the card. They said the issue was between me and my son and that I owed all charges and interest. I think that I made a bad decision in giving my son the card and I know that he acted irresponsibly. He and I are working through that situation. However, that is not the crux of the matter. I am questioning WHY Chase continually approved charges over my credit limit. At about this time, Chase had sent me information - attached ) asking if I wanted to raise my credit limit. I never said yes. I believed that a limit meant a final boundary. - My - card emails me an alert when they reject a charge because I am too near to my limit. ) I am attaching - letters I sent Chase which explain in detail my complaint and the reasoning behind it. I believe that what happened to me may be evidence of the existence of fraud against other consumers.
JPMorgan Chase customer in Virginia
Oct 11, 2015
* Source: CFPB Complaint Database
JPMorgan Chase response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.jpmorganchase.com/ |
Phone | (212) 270-6000 |
[email protected] | |
Address | 270 Park Ave Fl 12 New York NY 10017 |
JPMorgan Chase | |
JPMorgan Chase |
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