JPMorgan Chase Credit card department,
Credit line increase/decrease Missouri
Earlier this month I contacted Chase through my/their credit card card web site and initiated a request for a credit line increase on - of the - I have through them. After some back/forth correspondence through the site, I was advised I was approved for the - increase requested and would receive a formal letter latter documenting the approval. Well when I got their letter I was then informed though the - increase was effected on the - card ..., they were reducing the credit line on another by -. Essentially not providing me any increase collectively on the cards. I contacted them by telephone and spoke w/ - different people and requested they restore the - reduction they took from a card not part of my beginning correspondence w/ them. They refused ...., yet suggested I could go back to what it all had been previously. I told them that was not a satisfactory resolution. Per their behavior, do I have a basis in any of the consumer laws to file a complaint against them and seek redress?
JPMorgan Chase customer in Missouri
Sep 22, 2015
* Source: CFPB Complaint Database
JPMorgan Chase response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.jpmorganchase.com/ |
Phone | (212) 270-6000 |
[email protected] | |
Address | 270 Park Ave Fl 12 New York NY 10017 |
JPMorgan Chase | |
JPMorgan Chase |
Loading similar complaints
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |