Review and analysis of over 27 complaints against USAA Savings
USAA Savings consumers have reported over 27 official complaints related to Delinquent account. Out of the 27 consumer complaints against USAA Savings, 26% were disputed by the consumer (i.e. the consumer was not happy with how USAA Savings responded to their complaint) and 100% were processed in a timely manner. 7% of consumer complaints against USAA Savings resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 26% resulted in non-monetary compensation.
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USAA Savings Credit card delinquent account April 6, 2017 - I deposited $500.00 with USAA and received a secured credit card. I paid my balance every month and only had the card a few months before USAA close my account with no notice, now warning and tried to charge me some $80.00 in late fees I did not owe. They took my $500.00 deposit which was fine. I called and officially closed the account yet after a year and a half they still show my account was active with the credit bureau and constantly late and add amounts to the so called fees owed every month. This account was closed and should be showing as active and fees accruing. I want this cor... |
USAA Savings Credit card delinquent account April 4, 2017 - -/-/2017 - Called USAA to set up 60 month pay off agreement. Was told will have to go through income verification worksheet. Was told that a payment is needed within 15 days of agreement, I notified rep that I would call back next week so I would be able to comply with the 15 day payment agreement. -/-/2017 - Called USAA to set up this pay off agreement previously mentioned. Went through the financial information with associate. I was told that my income met the guidelines, however because my account is 4 months overdue, I would not qualify for a long-term repayment plan. I repeated wha... |
USAA Savings Credit card delinquent account January 27, 2017 - I have proof in phone records that USAA collection department called me less than 5 minutes apart about a credit card payment due. The two that I spoke with stated that I was 33 days late. I was only 10 days late. I 'm very disappointed is the call. Usaa is suppose to be a good bank for military.... |
USAA Savings Credit card delinquent account November 26, 2016 - I have been a member to USAA since 2004. today I have auto insurance again with USAA. However the problem seems to be with the USAA credit debt collection department. Because, I have entered into a Debt Relief program with the National Debt Relief, a USAA credit debt collection agent called me and stated that as a result of me haven joined a Debt Relief program, the credit card department will be obligated to cancel my auto insurance, if I do n't make payments to my credit card. Today I spoke directly with the USAA auto insurance department, and they said, that no other department from USAA o... |
USAA Savings Credit card delinquent account August 11, 2016 - I had a credit card through USAA, it was an - - card. I have always paid the credit on time and usually pay more than the minimum balance, so they have a minimum payment of $00.00 due each month. -/-/2016 they put a minimum payment due of $15.00, of which I was not aware of because I have not had a minimum payment due in over a year and beyond. On - -, I got a phone call from a USAA collection agent requesting me to pay the over due balance. I paid the balance in full and requested them to reverse the 60 day late payment on my credit report. They refused to reverse the deroga... |
USAA Savings Credit card delinquent account April 14, 2016 - I had a credit card with USAA then they cancelled it. Acct no. - was wondering what happened. Then I received a letter from Office of Personnel Management that my Identity had been breached, I have tried to contact them directly and through the Credit Bureau, But they say I owe some - .... This is redicoulous ... |
USAA Savings Credit card delinquent account April 14, 2016 - I had a credit card with USAA then they cancelled it. Acct no.- was wondering what happened. Then I recieved a letter from Office of Personnel Management that my Identity had been breached, I have tried to contact them directly and through the Credit Bureau, But they say I owe some - .... This is redicoulous ... |
USAA Savings Credit card delinquent account April 6, 2016 - The credit card did not belong to me ; it belonged to my husband. ... |
USAA Savings Credit card delinquent account March 1, 2016 - Payments made are put on hold needlessly every time. I am told the " system '' is doing it and there is nothing I can do about it or anyone else. Payments made in cash from USAA banking to USAA credit card should not take up to but not limited to 21 days to be released. This is unacceptable for any company to receive their payments how can it be legal for them to withhold payments on the same token. If I were to withhold my payment I would be subject to a late fee and a interest fee. Yet I have to give you access to my funds for up to but not limited to 21 days. While having - access to f... |
USAA Savings Credit card delinquent account February 2, 2016 - I had a credit card with USAA Federal Savings and -/-/- the account was charged off. -/-/-, they sent me a - for the charged off balance, which I filed with my taxes. They are still reporting the whole balance and it should have been - once the - as issued. It has affected all my financing since -/-/- due to this fact. ... |
USAA Savings Credit card delinquent account March 31, 2015 - I had a credit card with USAA bank and defaulted on the card. I called USAA bank to settle and they told me that I cant because they wrote it off as bad debt and they sent me a - back in 2013. They sent it to an old address.I requested a copy but they still are reporting a balance on all - credit bureaus. ... |
USAA Savings Credit card delinquent account March 26, 2015 - I am being called by USAA credit card services - times a day regarding a credit card debt. They call on weekends, Holidays, and sometimes at - at night. ... |