USAA Savings Credit Card Complaint

USAA Savings Credit card department,

Delinquent account Colorado

I had a credit card through USAA, it was an - - card. I have always paid the credit on time and usually pay more than the minimum balance, so they have a minimum payment of $00.00 due each month. -/-/2016 they put a minimum payment due of $15.00, of which I was not aware of because I have not had a minimum payment due in over a year and beyond. On - -, I got a phone call from a USAA collection agent requesting me to pay the over due balance. I paid the balance in full and requested them to reverse the 60 day late payment on my credit report. They refused to reverse the derogatory item from my credit report. I have not had a minimum payment due on this credit card for a very long time, so, I never thought they would install a $15.00 minimum due. Therefore, I do n't feel this is a fair way to treat a consumer who has always paid this credit card on time. I want to file a complaint on how USAA 's no minimum payment due for many months / years and to instill a minimum due without alerting the consumer is not fair treatment. This $15.00 minimum due that is 60 days late will now greatly impact my credit score, again which is not fair to me the consumer.