USAA Savings Credit Card Complaint

Delinquent account

USAA Savings Credit card department,

Delinquent account California

I had a credit card with USAA bank and defaulted on the card. I called USAA bank to settle and they told me that I cant because they wrote it off as bad debt and they sent me a - back in 2013. They sent it to an old address.I requested a copy but they still are reporting a balance on all - credit bureaus.

USAA Savings customer in California
Mar 31, 2015

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with explanation

Consumer disputes how USAA Savings handled their complaint

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How USAA Savings handles Delinquent account complaints

Created with Highcharts 4.2.3USAA SavingsComplaint HistoryComplaints5/20124/20138/201310/20131/20142/20143/20146/20149/201410/201411/20141/20152/20153/20157/20152/20163/20164/20168/201611/20161/20174/201701234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3USAA SavingsDelinquent account66.7%7.4%25.9%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDelinquent account0.1%16.5%2.1%0.9%0.9%14.0%64.9%0.7%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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