USAA Savings Credit Card Complaint

USAA Savings Credit card department,

Delinquent account California

I had a credit card with USAA bank and defaulted on the card. I called USAA bank to settle and they told me that I cant because they wrote it off as bad debt and they sent me a - back in 2013. They sent it to an old address.I requested a copy but they still are reporting a balance on all - credit bureaus.