USAA Savings Credit Card Complaint

Delinquent account

USAA Savings Credit card department,

Delinquent account Utah

I had a credit card with USAA Federal Savings and -/-/- the account was charged off. -/-/-, they sent me a - for the charged off balance, which I filed with my taxes. They are still reporting the whole balance and it should have been - once the - as issued. It has affected all my financing since -/-/- due to this fact.

USAA Savings customer in Utah
Feb 02, 2016

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with explanation

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How USAA Savings handles Delinquent account complaints

Created with Highcharts 4.2.3USAA SavingsComplaint HistoryComplaints5/20124/20138/201310/20131/20142/20143/20146/20149/201410/201411/20141/20152/20153/20157/20152/20163/20164/20168/201611/20161/20174/201701234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3USAA SavingsDelinquent account66.7%7.4%25.9%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDelinquent account0.1%16.5%2.1%0.9%0.9%14.0%64.9%0.7%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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