Review and analysis of over 26 complaints against Synchrony Bank
Synchrony Bank consumers have reported over 26 official complaints related to Other. Out of the 26 consumer complaints against Synchrony Bank, 19% were disputed by the consumer (i.e. the consumer was not happy with how Synchrony Bank responded to their complaint) and 100% were processed in a timely manner. 15% of consumer complaints against Synchrony Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 15% resulted in non-monetary compensation.
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Synchrony Bank Credit card other December 17, 2015 - I had - accounts with synchrony bank. I did not owe them any money. When I claimed bankruptcy, they automatically closed my - accounts because my name was pulled from a database. I am trying to buy a home, now, and these - accounts are showing up on my credit report erroneously. They show that they were filed under bankruptcy, which is totally untrue. ... |
Synchrony Bank Credit card other December 11, 2015 - I opened a Stash Rewards credit card and set up my online account. I made a few purchases then - large purchase of around $2200.00 that was declined and set off a fraud alert on my account. I called Synchrony Bank to inquire why the transaction was declined and the told me I needed to send in identification verification to them in order to lift the hold from my account. They said it had to be mailed in and not sent by email. I mailed them the items they requested. Two weeks later I called them up to find out the status and was told they did receive my ID documents and still needed to revi... |
Synchrony Bank Credit card other December 11, 2015 - I had a JCPenny credit card administered by Synchrony Bank. I paid my first purchase in full on -/-/-, a few days before the due date. I used my bank 's online payment service. The transaction was successful. About 2 weeks later, I received a robocall asking me to identify myself. The recording did not identify the caller in any way, it simply asked me to hit 1 if I was myself and 2 if I was someone else. I believe that the caller should identify themselves, so I did not answer. I did speak to a representative. She also would not fully identify the company. She kept saying " Synchrony Ban... |
Synchrony Bank Credit card other November 27, 2015 - Walmart/synchrony bank account -. Opened -. My acct was closed on - 2011 because it was delinquent then in - I set up a payment plan of - payments of $100.00 every two weeks to pay off my credit card debt. My credit reflects that the account was charged off and sold to a collection agency. This debt was paid in full and should have revered been sent to a collection agency. This account is reporting inaccurate information and I would like it to be removed from all - credit reports. I will follow up with a complaint to the Florida - and the Florida office - for a comple... |
Synchrony Bank Credit card other November 25, 2015 - Walmart/Synchrony Bank on -/-/2015Did not follow the -, SCRA when asked for it and submitted military documents supporting the benefits. When I spoke to the representative about the issue he said " We have the documents but that since I was a - that I knew at one point I would get called up and that made me ineligible to receive the SCRA. '' -. Since those benefits were n't given I was unable to make proper payments and even give the minimum. I worked out payments as much as I could at the time for time. Since the interest rate was so high I was just unable to make the payments. Sol... |
Synchrony Bank Credit card other November 25, 2015 - Please Reference my prior case with this companyCFPB CASE # - A WRITTEN DOCUMENTATION THAT CONFIRM ORIGINAL DATE OF DELINQENCYA woman by the name of - - was working with me previously regarding the above ; she had provided me detailed information as well as her contact information. The issue is her contact number is only a voicemail, I have left her a voicemail, but I have not heard back. I also sent her an email. I seem to have had no luck ( only reach a preset voicemail. ) And No email replyOne document that was not provided to me is a statement that provides the ORIGINAL DATE OF D... |
Synchrony Bank Credit card other November 24, 2015 - In -, -, I took out a GE Bank Care Credit card, in the early morning in -, PA because I could not afford a veterinarian bill to save my dog after being hit by a car. I filled out a form, and the rest was done over the phone. I never received a card, and believe I have paid this account in full. I feel like there is a lot of interest, when I was led to believe there would be no interest because it was a medical card. They said I could use it for my own medical reasons as well, and that is why there is no interest. Today, - - -, I spoke with - ( would not give me last name ... |
Synchrony Bank Credit card other November 20, 2015 - I received a credit card that had - listed as a benefit. I was told no such benefit exist when I tried to make a claim after a loss on a rental car. ... |
Synchrony Bank Credit card other November 13, 2015 - I can not sign into my online account so that I may manage my credit card account. I have called the credit card companies Customer Service department many times in the last 2 months and my issue is still not resolved and they will not give me any kind of timeline in which it will be resolved or what they will do to resolve the issue. I do not feel safe using my credit card if I can not track my account online myself. ... |
Synchrony Bank Credit card other November 9, 2015 - JCP/Synchrony Bank submitted me to the - - Collections bureau on-/-/- due to a $5.00 delinquent payment. According to my notes myoriginal balance was $48.00. They later charged me $25.00 for a late fee for -/-/- and $25.00 for -/-/-. This, along with interest increased my total bill from $48.00 to $100.00. ( please see details below ) Their incorrectreporting of me resulted in a decrease to my FICO score of nearly - points. I want them to send a letter to me and to the Collections bureau to correct andremove that delinquency. Please see payment history belo... |
Synchrony Bank Credit card other November 9, 2015 - I had a Toys R Us issued credit card that went delinquent. It was sent to a collection agency, they are reporting it to my Credit Report. My account was sent to a different collection agency and they are also reporting it on my Credit Report, so - collection agencies are reporting the same on my Credit report damaging my credit further. ... |
Synchrony Bank Credit card other November 6, 2015 - I am writing in regards to my account with G.E. Capital Retail Bank, now Synchrony Bank, for a store ( Banana Republic ) - card I had from -/-/-- -/-/-. In -/-/-, this issue was resolved regarding uncredited payments ( see CFPB complaint case no : - ). However on my most recent credit reports ( with - and - ), the information shows up again as a " Charge Off '' and that my information was sold to - - - to collect my unpaid debt- a debt of which I am unaware. To my knowledge, I paid this account in full and closed the account. The floor supervisor in the ... |
Synchrony Bank Credit card other November 4, 2015 - Old Navy has listed - accounts - closed due to a lost card and the other - claims that I am authorized user but that comes from a previous relationship asked to have both removed and nothing has been done. ... |
Synchrony Bank Credit card other November 1, 2015 - On -/-/2015, I filed a complaint against Sam 's Club Credit card because they did not close my account when I contacted them on -/-/2015 to request that the account be CLOSED AND NO MORE CHARGES be allowed ( CFPB case number - ). I received a letter dated -/-/2015 from Synchrony Bank in response to my complaint about my Sam 's Club Credit Card. In the response, the company acknowledged that on -/-/2015, I advised them that - - was no longer authorized to charge on my account. The letter further acknowledged that Sam 's Club SHOULD HAVE processed a lost/stolen... |
Synchrony Bank Credit card other October 29, 2015 - Looking over my credit report, I noticed there was still an account reporting on there. The account was paid and closed back in - 2006 ... |
Synchrony Bank Credit card other October 26, 2015 - I am getting - or more phone calls from Walmart Credit Department from an automated machine. My account gets paid the first of each month. They never send me any emails about delinquency. Sometimes there is a message on voicemail but phone number comes up unknown. On Monday, - -, 2015 I got another call at -. They left a call back number this time -. They gave me a live person to speak with after giving her my SSN and name. I told them to stop calling. I pay my account on the first business day of each month. They kept asking me personal questions and I said stop. If you have my... |
Synchrony Bank Credit card other October 26, 2015 - Jcp has joint account I never sign for in my divorse it says he responsibility of own accoutnts ... |
Synchrony Bank Credit card other October 22, 2015 - Based on the review of the credit history, i have realized that there was a credit inquiry done by SYNCB/AMAZON -, FL - ( - ) -. I would like to reiterate that i do not remember applying for a credit card with the above referenced company. If there was a 3rd party who attempted to run my inquiry through the said bank, it was done without my consent. As such, this inquiry is negatively impacting my FICO score which as a consequence limiting my chances to get mortgage approval. ... |
Synchrony Bank Credit card other October 20, 2015 - I am received several phone calls requesting payment on an account that was paid for several years ago in -. I have receipts reflecting payment ... |
Synchrony Bank Credit card other October 9, 2015 - 1. ) I purchased a guitar on - -, 2015, from Guitar Center. I accepted the company 's offer of 0.0 % interest offered by - - if the credit is paid off within 24 months and all payments are made on time. 2. ) I did my due diligence, went online, and set up automatic withdrawals from my checking account for $60.00 per month ( this is higher than the minimum amount required ) payable to hrsaccount '', held by - -. 3. ) I received a monthly email reminding me that my payment would be due on the - of the following month. Payments were deducted and all was well. 4. ) On - ... |
Synchrony Bank Credit card other October 8, 2015 - I paid off my credit card via a third party agency in excess of 5 years ago. I was verbally told the account would be removed. Upon paying off the debt the neither account was removed and keeps flagging as if the debt was paid -/-/-. When I speak with them they are telling me that the account is reporting correctly even though the account was paid -/-/-. ... |
Synchrony Bank Credit card other October 2, 2015 - We are legally married for more than 10 years. Now I have Walmart store credit card for about half an year. I called Synchrony Bank who issued the card several times to add my wife - - as a joint account holder but they refused. We have same household and marriage certificate and a number of joint credit cards and joint bank account since 2004. It is absolutely unclear why my wife can not be joint account holder and may be only authorized user without supplying her SSN and report to credit story. ... |
Synchrony Bank Credit card other October 2, 2015 - We are legally married for more than 10 years. Now I have - Rewards store credit card for about half an year and accurately paying my balances. I called - Bank who issued the card several times to add my wife - - as a joint account holder but they refused. We have same household and marriage certificate and a number of joint credit cards and joint bank account since 2004. It is absolutely unclear why my wife can not be joint account holder and may be only authorized user without supplying her SSN and report to credit story. ... |
Synchrony Bank Credit card other September 24, 2015 - I did not authorize an inquiry from this particular company, nor have I signed and/or endorsed any contract, application ( s ), etc., that created any inquiries with the listed corporation, agency, and or company .Someone has unlawfully used my name, unambiguous information and endorsements that attempted to established the herein accounts without my, knowledge, authorization, consent and or signature. Possible endorsements were used on commercial applications without my consent, permission and or knowledge. There being no permissible purpose to obtain my Consumer Credit file, I request the un... |
Synchrony Bank Credit card other September 19, 2015 - American Eagle ( clothing company at - -. - - ) ( 1 ) lies to customers about a discount that does n't exist if you open a credit card with them, and ( 2 ) they never send the card so you pay fees. Also ( 3 ) they make up new excuses NOT to process the payment if you find a way to pay without having the card in your hand. Number ( 1 ) I recorded their employees saying different discount amounts, and then admitting at the register the discount is not such AFTER we already had an argument about that the month before. That means they actively keep doing it. A customer after me ( - ... |
Synchrony Bank Credit card other September 18, 2015 - received an email stating I owed - on credit card, This is incorrect. Called credit card Paypal MC and they continued to tell me I owed -. I spoke to a supervisor who said I had only made - payments since - 2015 which is incorrect. When I asked why they hadnt contacted me he said they called - times. I did not receive any messages from them on my cell. Supervisor said I should have recognized the number ''. I asked why should I recognize the number. Everyone receives spam calls on cell phones. I respond, at - suggestion, only to calls that are known to me. After an hour of t... |