Synchrony Bank Credit Card Complaint

Other

Synchrony Bank Credit card department,

Texas

Walmart/Synchrony Bank on -/-/2015Did not follow the -, SCRA when asked for it and submitted military documents supporting the benefits. When I spoke to the representative about the issue he said " We have the documents but that since I was a - that I knew at one point I would get called up and that made me ineligible to receive the SCRA. '' -. Since those benefits were n't given I was unable to make proper payments and even give the minimum. I worked out payments as much as I could at the time for time. Since the interest rate was so high I was just unable to make the payments. Soldiers regardless of status, going from - to - when being called to do so is not a fault of the soldier.

Synchrony Bank customer in Texas
Nov 25, 2015

* Source: CFPB Complaint Database

Synchrony Bank response to complaint:
Closed with non-monetary relief

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