Synchrony Bank Credit Card Complaint

Other

Synchrony Bank Credit card department,

Kansas

JCP/Synchrony Bank submitted me to the - - Collections bureau on-/-/- due to a $5.00 delinquent payment. According to my notes myoriginal balance was $48.00. They later charged me $25.00 for a late fee for -/-/- and $25.00 for -/-/-. This, along with interest increased my total bill from $48.00 to $100.00. ( please see details below ) Their incorrectreporting of me resulted in a decrease to my FICO score of nearly - points. I want them to send a letter to me and to the Collections bureau to correct andremove that delinquency. Please see payment history below:-/-/- JCP/Synchrony bank submited me to collection agency fora delinquent amount of $ -/-/- Payment taken from my checking account and sent toJCP/Synchrony in the amount of $5.00. -/-/- Payment received from me by JCP/Synchrony in theamount of $ 100.00-/-/- No bill received-/-/- No bill received-/-/- Payment received from me by JCP/Synchrony in the amountof $50.00. I thought this paid off my $48.00 balance. I disputed with the credit reporting company on -/-/- ; no responsereceived. Said it will take them 60 days to investigate.

Synchrony Bank customer in Kansas
Nov 09, 2015

* Source: CFPB Complaint Database

Synchrony Bank response to complaint:
Closed with explanation

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