Synchrony Bank Credit Card Complaint

Synchrony Bank Credit card department,

Pennsylvania

In -, -, I took out a GE Bank Care Credit card, in the early morning in -, PA because I could not afford a veterinarian bill to save my dog after being hit by a car. I filled out a form, and the rest was done over the phone. I never received a card, and believe I have paid this account in full. I feel like there is a lot of interest, when I was led to believe there would be no interest because it was a medical card. They said I could use it for my own medical reasons as well, and that is why there is no interest. Today, - - -, I spoke with - ( would not give me last name ) who is a recovery specialist, and was very rude, while I tried to get a record of my payments, and account balance. He told me that since the credit was sold to - -


or someone else who could help me, but he refused. He then said he would transfer me, but he did n't " have any control over where the phone call get sent. '' I was then transferred to a line that sounded like a fax machine. This person spoke with a heavy foreign accent which also made it hard to understand him. I felt like I had to repeat myself multiple times for him to understand me as well. I remember making a payment and being told I did n't owe any more money in -, and I think it was a $300.00 payment. The debt has again been given to another company by the name of -, and now they are calling me. I was an - member of the - - at the time, and have since been -. I am just trying to make sure I am not getting taken advantage of, as I feel like I already have with the care credit card.