JPMorgan Chase Communication Tactics Complaints

Review and analysis of over 183 complaints against JPMorgan Chase

JPMorgan Chase consumers have reported over 183 official complaints related to Communication tactics. Out of the 183 consumer complaints against JPMorgan Chase, 14% were disputed by the consumer (i.e. the consumer was not happy with how JPMorgan Chase responded to their complaint) and 99% were processed in a timely manner. 1% of consumer complaints against JPMorgan Chase resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 4% resulted in non-monetary compensation.

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New Communication Tactics Consumer Complaints


JPMorgan Chase Debt collection communication tactics called after sent written cease of comm

December 8, 2015 - I continue to receive collection calls from Chase ; even though account is current : Pay due on account - of month ; after - of month acct is past due ; I received at least - collection calls between - ; when I questioned caller ( s ) why I was receiving collection calls ( each time caller advised this is attempt to collect a debt ) I was advised they were courtesy call : I advised I felt that I was being harassed ; and further that I was going to call the " Consumer Protection Agency '' to ask if it was legal for them to continue to call me about account which was in " current sta...

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JPMorgan Chase Debt collection communication tactics used obscene/profane/abusive language

November 12, 2015 - I was left a message by a " courier company '' about documents that supposedly had been left at an office and I need to call about. or they were going to call for legal action. If I did n't contact them by end of the day, they would come to my work or home. When I called, I got a mediation company, who then said they were transferring me to some legal firm. The person mumbled a name and when I asked him again, he would n't repeat it. I was then sent to some kind of a legal specialist..that was the - person I talked to. They said it was too late to do anything, they were filing papers to tak...

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JPMorgan Chase Debt collection communication tactics frequent or repeated calls

October 30, 2015 - Chase Bank has contacted me 3 times every day from phone number - for the past week in an attempt to collect debts after being told not to keep calling. ...

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JPMorgan Chase Debt collection communication tactics threatened to take legal action

October 4, 2015 - I have requested a validation of debt from - - with no response. I also requested a Affidavit of Fraud from this collection company with no response. This company as placed a Restraint on my account so I ca n't access to my money since - 2015. I recently received a notice stating that they have removed all the money in my account. I never provided to this company my account information I do n't know how they get my information. I truly believe that this is illegal and unconstitutional. Please help me to get this issue resolve. ...

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JPMorgan Chase Debt collection communication tactics threatened to take legal action

September 17, 2015 - Back in - I disputed a debt from - - on the account -. Once verification was received I requested the account taken out of dispute. I have sent multiple letters and have made multiple phone calls to remove the dispute and dispute verbiage form my credit report. Each time I am assured the dispute is removed only have it placed back on my credit within two weeks. Each time I call - funding I am told the dispute was added due to the credit bureau. So therefore a few weeks ago I had - of the credit bureau 's call - way with me on the phone on a recorded line that - should b...

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JPMorgan Chase Debt collection communication tactics frequent or repeated calls

June 25, 2015 - I am getting harrassing calls, multiple times a day, - times a day. I even get voicemails, and they still call anyways. ...

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JPMorgan Chase Debt collection communication tactics threatened to take legal action

April 23, 2015 - I was informed by my Mother that she was contacted by the - - - with a court order document # - and that I am required to appear in court and a telephone number was left for me to return the call. I then called and was transferred to a - - - who claims to be a Paralegal for - - -. I was told that a creditor is seeking a lawsuit for the amount of $1900.00 and that if I am willing to resolve this amount and if I am not that the suit will be forthgoing. They stated that they have attempted to send correspondence to my residence ( which I never received ) the addres...

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JPMorgan Chase Debt collection communication tactics frequent or repeated calls

April 9, 2015 - Caller calls every single day - to - times a day. ...

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JPMorgan Chase Debt collection communication tactics frequent or repeated calls

April 7, 2015 - I 'm working with - and all my creditors know I 'm going through financial difficultly at this time. They all have been informed since -/-/2014. Chase Credit cards continues to call my work phone even after sending them a letter and telling them not too. I sent chase a certified letter stating to work with - - - who are representing me. They know this and refuse and say it 's not in their policy. I ca n't receive and take calls from them at all. This is the number they use to call - ...

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JPMorgan Chase Debt collection communication tactics used obscene/profane/abusive language

April 3, 2015 - I was called about a debt that was written off - years ago, by the credit card company. It was then sold to several collection agencies, before ending up in the hands of - financial in Illinois. ( - ). They never stated this was an attempt to collect a debt, nor read the mini mirnada '' required by debt collectors. The guy then proceeded to insult me, calling me a child, a bum, loser and so on. I eventually hung up, but after working in collections for a short time, I know what they did is illegal and they need to be fined for this. ...

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JPMorgan Chase Debt collection communication tactics threatened to take legal action

April 1, 2015 - put a lien on my house. after I paid them off, they did n't remove the lien or judgement. I am now trying to sell that house, and ca n't cause of the lien. they are refusing to remove the lien and wo n't talk to me, but insist I get a -. ...

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