JPMorgan Chase Debt Collection Complaint

Credit card Communication tactics threatened to take legal action

JPMorgan Chase Debt collection department,

Credit card Communication tactics Threatened to take legal action New York

I was informed by my Mother that she was contacted by the - - - with a court order document # - and that I am required to appear in court and a telephone number was left for me to return the call. I then called and was transferred to a - - - who claims to be a Paralegal for - - -. I was told that a creditor is seeking a lawsuit for the amount of $1900.00 and that if I am willing to resolve this amount and if I am not that the suit will be forthgoing. They stated that they have attempted to send correspondence to my residence ( which I never received ) the address he stated was incorrect. I am not sure if this is legal under the Federal Fair Debt Collection Practices Act and I am hoping to get assistance in preventing additional calls and legal proceedings.

JPMorgan Chase customer in New York
Apr 23, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with explanation

Created with Highcharts 4.2.3JPMorgan ChaseComplaint HistoryComplaints7/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/201505101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan ChaseCommunication tactics0.5%94.5%1.1%3.8%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tactics4.2%71.5%1.6%20.3%0.3%2.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
marianne.lake@chase.com
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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