JPMorgan Chase Debt Collection Complaint

Other (phone, health club, etc.) Communication tactics threatened to take legal action

JPMorgan Chase Debt collection department,

Other (phone, health club, etc.) Communication tactics Threatened to take legal action Texas

Back in - I disputed a debt from - - on the account -. Once verification was received I requested the account taken out of dispute. I have sent multiple letters and have made multiple phone calls to remove the dispute and dispute verbiage form my credit report. Each time I am assured the dispute is removed only have it placed back on my credit within two weeks. Each time I call - funding I am told the dispute was added due to the credit bureau. So therefore a few weeks ago I had - of the credit bureau 's call - way with me on the phone on a recorded line that - should be able to provide. They verified to the credit bureau the account was not in dispute. Yesterday the dispute verbiage showed up again and again - told me it was the credit bureau and specifically referenced Equifax. I called and spoke to - at Equifax who confirmed it was not her company that requested it. She then saw all my contacts and suggested I file a formal complain through the FTC. I have been told this is a way to hold my credit hostage to try to get me to pay the debt because the company knows that due to new FHA guidelines a dispute will hold up a closing of a home. This should be an illegal practice. Per Equifax they have once again removed the dispute and I have once again put it in writing for - - that this account is NOT disputed. We went through a tragic circumstance with my son who is now on - and this continued stress inflicted by this company should be dealt with. Thank you very much!

JPMorgan Chase customer in Texas
Sep 17, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with explanation

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
[email protected]
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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