Review and analysis of over 85 complaints against U.S. Bancorp
U.S. Bancorp consumers have reported over 85 official complaints related to Communication tactics. Out of the 85 consumer complaints against U.S. Bancorp, 9% were disputed by the consumer (i.e. the consumer was not happy with how U.S. Bancorp responded to their complaint) and 100% were processed in a timely manner. 2% of consumer complaints against U.S. Bancorp resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 11% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
U.S. Bancorp Debt collection communication tactics frequent or repeated calls March 22, 2017 - They called and said they are looking for my son. Their phone number is ( - ) -. They also called his Uncle. They called me over and over but would not divulge any information as they could only contact my son. I gave them my son 's number on numerous occasions. My Son is in a - program at the University of -. He said they continually call him while he is in lab doing research and because they never leave a message he just assumed it was a political or prank call. Regrettably at my urging he called them back. They demanded payment on a credit card bill we thought had been resolved ... |
U.S. Bancorp Debt collection communication tactics frequent or repeated calls October 25, 2016 - I missed a payment on a new loan by a few days. US BANK proceeded to call me at home and at work for - day - times a day. I paid online as soon as i realized the error i had made but they continued to call me. When I answered the call they continued with a very rude attitude even after I told them i had resolved it.... |
U.S. Bancorp Debt collection communication tactics threatened to take legal action August 4, 2016 - " - - " claims to be a supervisor for - - -, he claims to work for the " Pre- litigation He threatened that if I did n't pay $3000.00 within 10 days they were going to take me to court and file a civil lawsuit. So when I called this a scam, and asked for Proof in writing? he refused to give me my debt notification in writing, and said that I have till - tomorrow to call him to agree to pay or else face a civil law suit. He said they are n't obligated to notify me if a debt that I owe, he said that 's my responsibility. He was rude and threatening and talking loud over me th... |
U.S. Bancorp Debt collection communication tactics frequent or repeated calls September 29, 2015 - US Bank Home Mortgage continually calls me, as much as ( 4 ) times per day at my desk at work. They call -, which is my work cell phone. I am delinquent nearly 30 days on my mortgage. I have spoken with a US Bank home Mortgage representative each day since -/-/- and run through my financial information and the fact that I have moved to - from - after losing my job in 2008. I have kept up the mortgage payments since I lost my job utilizing my savings and my 401k funds, which are both now exhausted. I do have an offer on the home ( finally ) pending. I have asked them to stop calli... |
U.S. Bancorp Debt collection communication tactics frequent or repeated calls September 21, 2015 - Continuing phone calls from US Bank regading credit card payments. I am signed up with a credit card repair agency. ... |
U.S. Bancorp Debt collection communication tactics threatened to take legal action September 9, 2015 - My employer received a call from - saying the reason of the call was for a subpoena for me and that they could n't give any other information. Returning the phone call, I was told that a letter was sent to -, - - - - ( that zip is a - zip ) by US Bank with no response and I am now being taken to court ( they were unsure of which court ). They referenced a US Bank account from 2006. I repeatedly asked if this was an attempt to collect a debt, always the response was no, however, this line was referenced three times, do you want to take care of this now or are we going to s... |
U.S. Bancorp Debt collection communication tactics threatened to take legal action August 17, 2015 - I received a call on -/-/- from - stating in a very abrupt manner You have - hour to contact -/- - - - - - - -, California - concerning a legal matter and failure to due so will result in Garnishing of your wages and seizure of your home and car. I immediately panicked and contacted the number. I was placed on hold for several minutes then a representative got on the phone and stated that I owed about - to a bank in -, Ohio they said I opened an account with and needed to set up a - dollar a month payment plan before the end of our call in ord... |
U.S. Bancorp Debt collection communication tactics frequent or repeated calls July 31, 2015 - Company is calling - times per day from a blocked number. When I do n't answer they fail to leave a voicemail. Also, these calls are everyday even though I have already set up payment arrangements with the company. ... |
U.S. Bancorp Debt collection communication tactics frequent or repeated calls July 18, 2015 - They call every day sometimes multiple times. I have sent written notification to US Bank not to call. This company refuses to even provide me information on who they are or how to send them written notice to stop calling. I have medical issues that these calls cause -. I have asked them to stop calling and to please just file a lawsuit. They refuse. This latest call they claimed to be US Bank. Come to find out, they are n't US Bank, they are a third party collection agency violating the collection laws. They have sent no communication through the mail identifying themselves. They refuse to... |
U.S. Bancorp Debt collection communication tactics threatened to take legal action June 15, 2015 - Received a phone call from a - - demanding me to pay a US Bank account over drafted back -/-/2003. She threatened to have a sheriff come to my work and serve me papers, now they have called my head boss at admin and told her that they want to serve me papers. I have spoke with our local sheriff who advice me to get in contact with you about what is happening. The contact number they have told me to call are the following : -. Their address is - - - - - # - - -, CA -. I want them to stop calling me ... this is very scary! ... |
U.S. Bancorp Debt collection communication tactics threatened to take legal action April 30, 2015 - The first point was A law firm called the filing firm '' called to attempt to collect a debt. The person that called was a female first using my voicemail, claiming to be someone called ramerez. The message also concludes that this call is for - - - or his attorney, stating that we have been named in a lawsuit, the first name is also inaudible. The person answering the phone claims to be a person that is allowed to handle the case, because there attorneys are in a meeting at the time you call. At approx - and then goes into a large amount of money for the debt, claiming to owe $1... |
U.S. Bancorp Debt collection communication tactics frequent or repeated calls March 28, 2015 - US Bank calls me - times a day. As early as -. I have told them that I am on medical - and that I have -. I also told them that I get paid on the - of the month only. They continue to call and ask for the payment. Then they say can you borrow money from friends? They - my van in -. I paid $1200.00 on - - to get it back. Then they gave me the runaround for a week before I could get it back. Then I owed another payment on - -. I told them that I would pay them - and a half payments on - - and - -. I have to keep my phone turned off to keep them f... |