Review and analysis of over 9 complaints against Banco Popular North America
Banco Popular North America consumers have reported over 9 official complaints related to Making/receiving payments, sending money. Out of the 9 consumer complaints against Banco Popular North America, 11% were disputed by the consumer (i.e. the consumer was not happy with how Banco Popular North America responded to their complaint) and 100% were processed in a timely manner. 11% of consumer complaints against Banco Popular North America resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 11% resulted in non-monetary compensation.
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Banco Popular North America Bank account or service making/receiving payments, sending money February 21, 2017 - To my surprise, on - -, -, I received a credit score alert stating that my account with Popular Community Bank was delinquent and that my payment was 90 days late. I have never made a late payment on my account with Popular Community Bank, actually, I usually pay off the balance on my account at the end of each billing statement. I have endorsed checks as proof that my payment was received by Popular Community Bank and processed by them on time. As a matter of fact, I sent 2 separate checks during the month of - for my - payment- the above account is in reference to this payment... |
Banco Popular North America Bank account or service making/receiving payments, sending money March 22, 2016 - I called Banco Popular on -/-/- to make the payment for -/-/-, which was due on - - but I usually like to pay earlier. When I did, they told me I owe for -/-/-. I said, " No I do n't '' and they said " Yes you do. '' I said, " Is this going to be back like the past? I 'm going to call the bank and ask them to show you proof that I paid in -/-/-. I paid on - - and Banco Popular withdrew it on - -. '' I got the statement and faxed it to them, and they said they did n't get the fax, although I had received a verification receipt. I said, " So you 're lying ''... |
Banco Popular North America Bank account or service making/receiving payments, sending money January 19, 2016 - On - -, -, I requested that a check be issued to the order of - -, through my bank 's online bill payment system, in the amount of $3700.00, The bank duly issued check number -. After three weeks - - informed me that she had not received the check. Upon investigation, I learned that the check had cleared the bank, but the payee line had been crudely amended to add the phrase " or - - ''. I reported this to the bank on - -, -. Subsequently, - - submitted an affidavit to the banks stating that she had nor received nor cashed the check in question. T... |
Banco Popular North America Bank account or service making/receiving payments, sending money September 8, 2015 - We bought a certificate of deposit in the amount of $250000.00 from www.eloan.com and instructed them to send the interest each month to our local bank. The first payment for the period ending -/-/2015 was added to our account with them.They now say that they can not send that interest payment to our local bank. ... |