Review and analysis of over 28 complaints against Ally Financial Inc.
Ally Financial Inc. consumers have reported over 28 official complaints related to Problems caused by my funds being low. Out of the 28 consumer complaints against Ally Financial Inc., 18% were disputed by the consumer (i.e. the consumer was not happy with how Ally Financial Inc. responded to their complaint) and 100% were processed in a timely manner. 29% of consumer complaints against Ally Financial Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 7% resulted in non-monetary compensation.
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Ally Financial Inc. Bank account or service problems caused by my funds being low February 27, 2017 - I deposited a check for $1400.00 into my account on -/-/-. Due to my account going negative back in -/-/- they are placing a 5 day hold on any check deposited into my account until -/-/-. When I paid my mortgage, the funds were not to pull from my account until -/-/-, however due to a typo, the funds withdrew on -/-/- causing my account to go negative again. By Ally having the additional hold on the check that I deposited, it is causing me an additional hardship and exra fees.... |
Ally Financial Inc. Bank account or service problems caused by my funds being low June 22, 2016 - Ally Bank Checking Account : I recently deposited a check in my checking account on - -, 2016 electronically via my mobile device which was approved the following day. The funds show in my account under " current balance '' but are not available to me. I called the bank as I noticed my account was overdrafted by $86.00 yet I just deposited a $25000.00 check. The bank stated that the funds would not be available to me until the next 5 days as my account was flagged for frequent overdraft charges during the last 6months. However, instead of admitting this was an unfair practice, the ba... |
Ally Financial Inc. Bank account or service problems caused by my funds being low June 16, 2016 - My bank is charging overdraft fees on the exact same days that they are posting my deposits on my account. I DO NOT HAVE NEGATIVE BALANCES ON MY ACCOUNT. I called and complained to the bank representative about this issue. He CONFIRMED that the bank was charging overdraft fees on the days that they post my direct deposits. KNOWING THIS, he refused to refund the fees. ... |
Ally Financial Inc. Bank account or service problems caused by my funds being low March 30, 2016 - Ally Bank is scamming customers with a history of overdraft issues. Only with people with a history of overdrafts in the last 6 months find themselves in this situation. If I know I need to make a deposit in order to cover a debit, when I make a deposit, they will go from the standard 1-2 business days before the funds are available to 5 business days for those that have a history of overdrafts. It seems they are doing this intentionally in order to force a person into an overdraft situation in order to glean overdraft fees. ... |
Ally Financial Inc. Bank account or service problems caused by my funds being low January 6, 2016 - I maintain a checking account and a savings account at Ally Bank. I keep a - balance in the checking account and instead exclusively use my checking account with another financial institution, but I do keep money in my savings account at Ally. Yesterday I erroneously charged a $58.00 transaction to my Ally checking account through -, which the bank processed along with a $25.00 overdraft fee. I complained to Ally Bank that I had not opted into overdraft services, and that I would have preferred that they deny the transaction. They refunded my fee, but informed me that there was no ... |
Ally Financial Inc. Bank account or service problems caused by my funds being low December 7, 2015 - i wrote - checks and Ally bank bounced all - and locked my account. When I called to find out what happen, a rep and a supervisor told me the checks were submitted on the morning of -/-/15 and my money transfer did n't arrive until the evening of the same day. I used Ally site to transfer money from my saving account at - - - on -/-/15 and Ally locked up $100.00 for transfer on that date. I made a second call the next day and was told by another rep the same story, I then asked to speak with a supervisor who then changed the story line and tried to claim the checks... |
Ally Financial Inc. Bank account or service problems caused by my funds being low October 21, 2015 - I have had an online checking account with Ally Bank since -/-/-. I never opted in to overdraft protection with them, nor did I agree in writing or verbally to allow the bank to pay overdrafts on my account. At the time I opened my account with Ally the bank 's overdraft fee was $9.00. On -/-/-, a merchant erroneously charged my checking account $84.00 via an Internet transaction. I had $23.00 in my account at the time. Despite my never authorizing it to do so, Ally paid the debit and charged me a $25.00 overdraft fee, nearly triple the amount to which I had agreed when I ope... |
Ally Financial Inc. Bank account or service problems caused by my funds being low September 29, 2015 - I contacted Ally Bank - Ally.com - about how to opt out of having the bank cover an overdraft with an ATM fee and thus opt out of related fees. They told me there is no way to opt out of having the transaction covered ( and also told me there 'd be a fee ). This seems to contradict the law - as well as Ally 's own website. Below is the chat session ( please note my real name is not used in the chat session - I do n't want my real name published on the CFPB website. Plus, I was asking the question on behalf of my brother, who does n't have an account with them, and i did not want them t... |