Checking account Problems caused by my funds being low
Ally Financial Inc. Bank account or service department,
Checking account Problems caused by my funds being low Michigan
i wrote - checks and Ally bank bounced all - and locked my account. When I called to find out what happen, a rep and a supervisor told me the checks were submitted on the morning of -/-/15 and my money transfer did n't arrive until the evening of the same day. I used Ally site to transfer money from my saving account at - - - on -/-/15 and Ally locked up $100.00 for transfer on that date. I made a second call the next day and was told by another rep the same story, I then asked to speak with a supervisor who then changed the story line and tried to claim the checks arrived on -/-/15 and the money did n't arrive until -/-/15 and that was the reason why they bounced. The problem is I have a print out from - - - dating the money transferr to Ally bank -/-/15 and a copy of the check transaction dated -/-/15 from - - whom - of the checks was written to, - also states that all the checks had a transaction decline date of -/-/15. Why did Ally bank bounce the checks and lock the account when they had my money to cover the checks? I want to be reimburst $ -+ in fees Ally actions has caused.
Ally Financial Inc. customer in Michigan
Dec 07, 2015
* Source: CFPB Complaint Database
Ally Financial Inc. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.ally.com |
Phone | 704-444-7824 |
[email protected] | |
Address | P.O. Box 380901 Bloomington MN 55438 |
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