Ally Financial Inc. Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

Ally Financial Inc. Bank account or service department,

Checking account Problems caused by my funds being low Ohio

My bank is charging overdraft fees on the exact same days that they are posting my deposits on my account. I DO NOT HAVE NEGATIVE BALANCES ON MY ACCOUNT. I called and complained to the bank representative about this issue. He CONFIRMED that the bank was charging overdraft fees on the days that they post my direct deposits. KNOWING THIS, he refused to refund the fees.

Ally Financial Inc. customer in Ohio
Jun 16, 2016

* Source: CFPB Complaint Database

Ally Financial Inc. response to complaint:
Closed with monetary relief

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Contact Ally Financial Inc.

https://www.ally.com
704-444-7824
[email protected]
P.O. Box 380901
Bloomington MN 55438

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