Ally Financial Inc. Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

Ally Financial Inc. Bank account or service department,

Checking account Problems caused by my funds being low Pennsylvania

I deposited a check for $1400.00 into my account on -/-/-. Due to my account going negative back in -/-/- they are placing a 5 day hold on any check deposited into my account until -/-/-. When I paid my mortgage, the funds were not to pull from my account until -/-/-, however due to a typo, the funds withdrew on -/-/- causing my account to go negative again. By Ally having the additional hold on the check that I deposited, it is causing me an additional hardship and exra fees.

Ally Financial Inc. customer in Pennsylvania
Feb 27, 2017

* Source: CFPB Complaint Database

Ally Financial Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Ally Financial Inc.Complaint HistoryComplaints3/20124/20127/201211/20122/20137/20131/20142/20146/20149/201411/201412/20143/20154/20158/20159/201510/201512/20151/20163/20166/20162/201701234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Ally Financial Inc.Problems caused by my funds being low42.9%28.6%7.1%10.7%10.7%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageProblems caused by my funds being low2.6%46.2%41.1%2.9%3.4%3.1%0.6%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact Ally Financial Inc.

https://www.ally.com
704-444-7824
corporatefinance@ally.com
P.O. Box 380901
Bloomington MN 55438

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