Resources for resolving common issues with Direct Recovery Services, LLC products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to Direct Recovery Services, LLC and work to get a response. After your complaint is forwarded, Direct Recovery Services, LLC has 15 days to respond to you and the CFPB. Direct Recovery Services, LLC is expected to close all but the most complicated complaints within 60 days.
Submit a complaint Help Center
Direct Recovery Services, LLC Debt collection communication tactics you told them to stop contacting you, but they keep trying October 14, 2019 - I have repeatedly asked DRS to stop contacting me about my brother 's debt - and have even filed multiple CFPB complaints against them - but they continue to contact me.... |
Direct Recovery Services, LLC Debt collection attempts to collect debt not owed debt is not yours October 11, 2019 - This is my second complaint about DRS. This morning, the day after CFPB closed my previous complaint without any resolution, they texted me again about my brother 's debt. I want them to immediately STOP contacting me about my brother 's debt. I DO NOT OWE ANY DEBT. STOP CONTACTING ME.... |
Direct Recovery Services, LLC Payday loan can't contact lender can't contact lender October 28, 2016 - HARASSING PHONE CALLS ON MY CELL NUMBER, THREATHEN TO SUE AND JAIL TIME IF DEBT IS NOT PAID, PERSON STATES THIS IS FOR A LOAN IN 2013, I FILED BANKRUPTCY IN 2013 AND ALL MY DEBT WAS LISTED, CALLING FROM PHONE NUMBER IN MINNESOTA. person kept YELLING AT MY REGARDING THIS DEBT she was RUDE AND WOULD not LISTEN, she TOLD ME I NEEDED TO PAY THIS DEBT BY - TODAY OR ss NUMBER NAME WOULD BE LISTED WITH FBI FOR INVESTIGATION.... |
Direct Recovery Services, LLC Debt collection cont'd attempts collect debt not owed debt is not mine October 3, 2016 - Between -/-/2016 and -/-/2016 my wife and I had a series of communications from various people all claiming to be working for Direct Recovery Services. These included phone calls from several different area codes (including calls to our son and my father in law via their phone numbers), an email and letter with a Minnesota address. We asked via phone and email -/-/- for complete verification information on the debt so we could look into the matter. When this was not received by today (-/-/2016) I called the number on the letter and asked for the Senior Account Manager who signed ... |
Direct Recovery Services, LLC Debt collection improper contact or sharing of info contacted me after i asked not to May 10, 2016 - I received a call from Direct Recovery Services. They asked for my social security number and would not tell me what the debt was they were calling about. I do not give this information over the phone. I called back 3 times and without my social security number being verified. I am awaiting verification from them in my e-mail. They were unaware of the original claim and the particulars of what it was for. From my best information, it seems to be a debt about mental counseling, which never happened. I was living at a homeless shelter at the time of their supposed inquiry. I was under - Count... |
Direct Recovery Services, LLC Debt collection cont'd attempts collect debt not owed debt is not mine November 22, 2015 - On Saturday - -, 2015 at - - an unsolicited email addressed to me was sent to an email account. The email stated I owed $790.00 for a cash advance at - - -. I have prepared a request for debt validation to be mailed to Direct Recovery Services on - -, 2015. I am concerned that the debt collector sent information about me and the alleged debt to an email account that is not registered to - -. Furthermore, the debt collector sent the email from - - 's account ; yet the email states the communication is from someone named - -. I am concerned th... |
Direct Recovery Services, LLC Debt collection cont'd attempts collect debt not owed debt is not mine October 30, 2015 - I have received numerous phone calls over the past few months fromDirect Recovery - - -, -, NY -. The phone calls are for - -. The collection agency leaves personal information about this debt and threatens to file legal action against this person. When I called to ask them to stop, they refused to provide any information, including the address to which to mail a cease and desist letter. I obtained the address information from a reverse phone number search. The phone calls are approaching the level of harassment. They come at all times of the day/evening. According... |
Direct Recovery Services, LLC Debt collection disclosure verification of debt right to dispute notice not received October 16, 2015 - So this company by the name of DRS, Direct Recovery Services '' called in regards of a debt I owe from a online payday loan called Cloud Lending. I do n't remember if I did get a loan from them. But they had called saying I owe this amount. I do n't if this debt is true and I never received a letter verifying the debt. This DRS ( Direct Recovery Services ) does n't have a physical address. All they have is a PO box address in - different states. They sent an email for me to sign to authorize to make payment through internet program -. I have n't received a letter from this debt collecti... |
Direct Recovery Services, LLC Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay October 8, 2015 - Only your failure to respond has resulted in your case being processed this call is to inform you that you have one full business day and which to rectify this matter, Please Advise you must call by - to at - - You may Call - again that is -? ... |
Direct Recovery Services, LLC Debt collection cont'd attempts collect debt not owed debt is not mine September 3, 2015 - DRS is attempting to collect on a payday loan I did not apply for/did not receive. They have called in the past and most recently, emailed me twice, - different reps contacted me. They have an address of a person with the same name, this appears to either be fraud or a mistake on their end. The address the have for me is - - - - -, -, CT -, I have never lived at this address. The amount they claim I owe is - from Payday Yes, a payday loan company ... |
Direct Recovery Services, LLC Debt collection communication tactics frequent or repeated calls July 15, 2015 - Direct Recovery Services is calling me multiple times a day from multiple different phone numbers. ... |
Direct Recovery Services, LLC Consumer loan problems when you are unable to pay May 20, 2015 - I keep getting calls for someone who used me as a reference on their auto loan and I do not know where they are or how to reach them and now I am receiving threatening phone calls ... |
Direct Recovery Services, LLC Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay May 19, 2015 - I have received multiple phone calls from a company that calls themselves direct recovery. They left me numerous voicemails even after me telling them to not call me. They call my family members that I do n't even have their phone numbers. They threatened to have me arrested for not trying to take care of a debt '' that I am obviously disputing because it is not my debt. Every time I call, if I do not answer - of their questions, they will hang up on me and wo n't answer my call back. I need help figuring out how they are getting my family members numbers and why are they still contacting ... |
Direct Recovery Services, LLC Debt collection cont'd attempts collect debt not owed debt is not mine May 14, 2015 - I have had this cell phone number for a year and continue to recieve multiple calls from many different numbers for whom I presume was the previous owner of this phone. Most are recordings, but the few humans with whom I 've spoken always say they will take my name off the list, but no luck. ... |