United Guaranty Issue Resolution

Resources for resolving common issues with United Guaranty products and services

The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.

The CFPB will forward your complaint to United Guaranty and work to get a response. After your complaint is forwarded, United Guaranty has 15 days to respond to you and the CFPB. United Guaranty is expected to close all but the most complicated complaints within 60 days.

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New United Guaranty Consumer Complaints


United Guaranty Student loan dealing with my lender or servicer received bad information about my loan

April 23, 2016 - Defaulted on my loans from the original company. They told that all my defaulted loans were taken on by one collector. Then year later tried telling my had another loan I still owed on, and they never gave an answer Original loan company lied about how many of myany I had stop paying because do n't know what I really owe. So as far as I 'm concerned I 'm not paying anymore ...

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United Guaranty Student loan dealing with my lender or servicer don't agree with fees charged

February 3, 2016 - It was a loan taken for my daughter to attend - College of - -, in - -, Mn and I co-signed the loan for her. In - my husband and I filed bankruptcy due to a preditory lender situation and this loan was in the the Chapter - filing. United Guaranty owned the loan and filed - claims against us against our Chapter - filing and received payment through our Trustee. United Guaranty had purchased this loan from - -/-/- when our Bankruptcy was filed. The Bankruptcy was discharged -/-/-. On approximately -/-/- we received letters from - - - and ...

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United Guaranty Debt collection taking/threatening an illegal action threatened to sue on too old debt

December 12, 2015 - On or about - -, - United Guaranty - - - of North Carolina paid the balance of a second mortgage on a property in which I dwelled with my former wife. On that date they sent me a letter indicating that they had accelerated the balance of the loan and that the " balance in full '' was due " no later than thirty days from -/-/- ''. On - -, - I received a letter from - ; a local law firm ; indicating that they were authorized to file suit against me. I requested verification of the debt by mail on - -, -. They responded by filing suit on - -...

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United Guaranty Debt collection cont'd attempts collect debt not owed debt is not mine

May 22, 2015 - I received a letter from - - - - - - stating that I owed $7200.00 ( $4800.00 principal and $2400.00 interest ) to United Guaranty and they were collecting. I have never heard of this company and do not have any unpaid loans. Upon calling to inquire I was told that this was a student loan of my daughter 's that I had cosigned on from - - - University in - where she attended in -. She has not had anyone contact her from this or any other collection agency and is currently making payments on her student loans monthly.- - told me they did not have to co...

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United Guaranty Debt collection cont'd attempts collect debt not owed debt is not mine

May 1, 2015 - Three months ago while looking at my credit report, I noticed that there was a collection account for - put there by a company called -. The next morning I called them, they claim to be collected for a company called United Guaranty - Lien and they did not put that on my credit report since they are a non reporting collection agency. I never heard of that company before. I then reached out to United Guaranty - Lien, they told me they were the issurance company for - - - but they did not place this on my credit report. They said - - - put in a claim and they paid i...

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