United Guaranty Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer don't agree with fees charged

United Guaranty Student loan department,

Non-federal student loan Dealing with my lender or servicer Don't agree with fees charged Wisconsin

It was a loan taken for my daughter to attend - College of - -, in - -, Mn and I co-signed the loan for her. In - my husband and I filed bankruptcy due to a preditory lender situation and this loan was in the the Chapter - filing. United Guaranty owned the loan and filed - claims against us against our Chapter - filing and received payment through our Trustee. United Guaranty had purchased this loan from - -/-/- when our Bankruptcy was filed. The Bankruptcy was discharged -/-/-. On approximately -/-/- we received letters from - - - and - -stating that they had a debt we owed and it was being sent to collections on a delinquent account we had never received any information or bill on, and had no knowledge of owing. After reviewing our bankruptcy it appears as though they had been paid through the court by claims they had made against us when our bankruptcy was filed. I ( - ) made copies of the claims made and the discharge paperwork and sent it to both - - and - - Firm. -/-/- a processor came to our home intending to serve our

explain what I had told him. I did that the next day and was told by - ( representing the law firm ) that they had our lawyers name and he asked me if the name they had was correct which it was and that they would not talk to me they would take care of everything necessary through our lawyer and that was the end of the conversation. I ( - ) made copies of all the documents regarding the claims filed by United, copies of our bankruptcy, and the dismissal document and brought them to the law office of - Law Firm on - -, - again stating that - - does not live here. We have now received documents that there is a motion filed and I must appear in court. To the best of our knowledge they have received their claim amount and the bankruptcy is closed. United Guaranty did not file any further claim when asked by the court to do so before the final discharge was approved. They continue to hassle us and have continually threatened us with judgments and to make false statements regarding our credit to creditors.

United Guaranty customer in Wisconsin
Feb 03, 2016

* Source: CFPB Complaint Database

United Guaranty response to complaint:
Closed with explanation

Consumer disputes how United Guaranty handled their complaint

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints


{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more