Resources for resolving common issues with Green Trust Cash, LLC products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to Green Trust Cash, LLC and work to get a response. After your complaint is forwarded, Green Trust Cash, LLC has 15 days to respond to you and the CFPB. Green Trust Cash, LLC is expected to close all but the most complicated complaints within 60 days.
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Green Trust Cash, LLC Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect December 1, 2016 - I applied for this payday loan but the interes charges are too high. the amount I applied for was - and they have been taking money from my back account every payday. I need help. the interest rate is - % for a total of $1600.00. I think they are stealing from me. this is not supposed to be so high!! htey did not tell me that when they called me.... |
Green Trust Cash, LLC Payday loan can't stop charges to bank account can't stop charges to bank account October 11, 2016 - I took out payday loans when my husband was n't working ( a 15 month period ) so that we would not have to pay car payments, housing, or utilities late. Since then the interest has eaten us alive where we ca n't pay them off. We 've had to pay them off and renew multiple times and now I have found out they are n't even licensed in Oklahoma. They withdraw the funds from - and I am having to close my account. I was told to file a complaint since they are n't licensed to do business in Oklahoma. Please advise. Thank you.... |
Green Trust Cash, LLC Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect October 1, 2016 - I all ready paid - in interest and the loan was for - but know I ca n't afford it no more .So please I need it to stop... |
Green Trust Cash, LLC Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect August 17, 2016 - Applied for a payday loan on the internet for $350.00 ; they attempted to charge me 741.92 % interest making my total payments $1200.00 ; upon research I have found that Green Trust Cash, LLC is not licensed to do business in Indiana. I had paid back $350.00 by auto draft before I closed the account, and sent them a cease and desist letter.... |
Green Trust Cash, LLC Payday loan payment to acct not credited payment to acct not credited July 27, 2016 - On -/-/2016, I called Greentrust to schedule a payment to be taken out on -/-/2016. This would have paid the loan off. On -/-/2016 Greentrust did not take the payment out. I called the company. I spoke with - who apologized and offer to take a payment over the phone to pay the account off. She told me the account balance would be $45.00 to pay off the account. She was giving me a credit for the poor service. I provided her my card information of which she ask for twice. I received two separate emails confirming that a $50.00 dollar payment was processed with transac... |
Green Trust Cash, LLC Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect July 10, 2016 - I was naive about the information I submitted online believing as long as there was a lock locked where the website name was typed in that it was a safe and secure site. I was searching for a loan that I would be able to payoff in longterm small installments. I needed a loan to be able to have enough money to get into a new rental home. I being unaware that these companies shared sensitive information with other companies was contacted through an email that I had been approved for a loan of $300.00. I gave the site my name, social security number, my bank account number and routing number, e... |
Green Trust Cash, LLC Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect June 10, 2016 - I took out a $300.00 loan with Green Trust Cash, not realizing the heavy load it would burden me, but also coming to realize these loan are illegal in the state I work ( - ) and the state I reside ( - ). I have to this date paid back a total of $860.00. The total interest on the loan is 669.75 %. I have written to the company revoking them from taking ACH debits from my account. They acknowledged they would stop taking the debits, but want me to pay off the balance. I am unable to keep drowning in this illegal loan.... |
Green Trust Cash, LLC Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect June 8, 2016 - I took out a loan from them thinking it was legal. After looking into my state laws they could only charge me 10 % they were charging me over 600 %. Violation in state law. I am protected under state and federal law. I do n't have to listen to no Indian tribe. I went to an attorney and they did n't respond to his request so he advised me that it is illegal and I do n't have to pay it.... |
Green Trust Cash, LLC Payday loan received a loan i didn't apply for received a loan i didn't apply for February 27, 2016 - On - -, I received a letter addressed to my home from - who identifies themselves as a debt collector. The letter indicated that I had an outstanding balance with Green Trust Cash in the amount of $350.00 principal, $100.00 interest, and $60.00 in fees. However I have had no financial dealings with any such company and have never applied for any loans, cash or any other type of account. I called and spoke to a representative of Green Trust Cash who would not provide me their full name or answer any other questions about the account other than to verify that my name was used to o... |
Green Trust Cash, LLC Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect February 12, 2016 - My husband and I applied for a loan while we were in a very though spot - ha had been laid off and we needed to pay our car while he was between jobs Green Trust Cash - - -, MT - Customer Service at Green Trust Cash Phone : ( - ) - Fax : ( - ) - E mail : -- Approved us for a loan. the interest rate was at about 150 % which we were not aware of at the time. We thought we would be able to pay it back quickly. We have been paying faithfully since -/-/2015 and still have almost the same mount due ( we have paid a total of - for a loan of - and still h... |
Green Trust Cash, LLC Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect February 11, 2016 - After several unexpected medical bills, and with no living family to turn to, I was forced to search for a quick way to pay bills in advance of my regular paycheck. I found Green Trust Cash after a frenzied google search and the agent I spoke to was friendly and understanding, if hurried and pressuring me to see the benefits of having cash now. Agreeing, I accepted the terms of the loan, not understanding the incredible interest rates or the way that I would not be able to increase my payment schedule/pay the principal down quickly - - although the agent I spoke to assured me that repayment w... |
Green Trust Cash, LLC Consumer Loan managing the loan or lease December 23, 2015 - I believe the shared processing network and database that - - companies use has been hacked or threatened with a Bot and thousands of customers may be affected. I applied for a - - - about 3-5 years ago. Two weeks ago, I received an email telling me " my '' application had been received from and I need to click a link to verify it. I figured it was a scam, so I ignored it. A few days later, I received a followup email telling me the application has been processed. I called the company and explained that I had not applied for a loan. They asked me to verify my info and I disc... |
Green Trust Cash, LLC Payday loan charged fees or interest i didn't expect December 1, 2015 - I was misled on the interest rate and money I would need to pay back. I borrowed $300.00 and each month only $10.00 to principle. This month I owe $170.00 and my payment is $61.00. - dollars towards principle and $51.00 in interest. This is outrageous. ... |
Green Trust Cash, LLC Debt collection false statements or representation attempted to collect wrong amount November 7, 2015 - On - -, I opened a letter from a TrueAccord - - -, - -, - - - that had been delivered to my home address. The letter indicated that THIS IS A DEMAND FOR PAYMENT '' and asserted that I had an outstanding balance with a Green Trust Cash in the amount of $350.00 principal, $200.00 interest, and $120.00 in fees. However I have had no financial dealings with any such company. Over the summer, while I was out of town on vacation, I received an email from my employer informing me that representatives of a Green Trust Cash had called repeatedly attempting to verify... |
Green Trust Cash, LLC Payday loan charged fees or interest i didn't expect October 31, 2015 - i borrowed $ -.which i was thankful forbut wasnt expect the ernomeous feesannual percentage is 668.17 % finance charge is $ --amount financed is $ -total payments is $ -which each pay period i 'm only paying $ -to amount financedif i keep going like this i will be put out of my house/ and lose mycar due to the fees ... |
Green Trust Cash, LLC Payday loan charged fees or interest i didn't expect September 6, 2015 - i am paying weekly payments through direct deposit from my bank for about a month now on a - dollar loan, yet my payoff amount due is still higher than the original amount I received ... |
Green Trust Cash, LLC Payday loan charged fees or interest i didn't expect August 20, 2015 - - - in interest so far just got in trouble with too many payday loans and now almost all my check is going to pay these things off I can no longer pay these fees and interest any longer and have told them not to call my employer but they do HELP!!!!!! these companys need to stop doing business in massachusetts ... |
Green Trust Cash, LLC Payday loan can't contact lender June 23, 2015 - did n't know that payday loans were prohibited in the state of GA and company did n't make me aware ... |
Green Trust Cash, LLC Payday loan charged fees or interest i didn't expect May 11, 2015 - Hello, This loan I borrowed from - Cash on -/-/15 and first pay due on -/-/15. Well the charges and fees if paid on -/-/15 would be $630.00 total due back. Below are all the payments I have made on the account totaling $800.00 : Paydates and amountsAmount Borrowed - $ 500.00amount owed if paid in full by -/-/15 - $ - - - - - - - - - - - - - loan should be paid in full by now and should not still be making payments. But instead they are still stating that I owe and showing the total loan amt due back to them a little over - thousand dollars... |
Green Trust Cash, LLC Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay April 16, 2015 - I had taken out a pay day loan with this lender for $300.00 plus $90.00 for interest. I have been paying on this loan since -. I was contacted by - doc, who has been working as my mediator to collect a lower payment. Meanwhile, this lender has contacted me at work and threatened to contact my payroll department and threatened to have me arrested. They continue to call my cell phone number and send me threatening emails. ... |