Resources for resolving common issues with United Guaranty products and services
You can reduce the number of unwanted calls from United Guaranty you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
April 23, 2016 - Defaulted on my loans from the original company. They told that all my defaulted loans were taken on by one collector. Then year later tried telling my had another loan I still owed on, and they never gave an answer Original loan company lied about how many of myany I had stop paying because do n't know what I really owe. So as far as I 'm concerned I 'm not paying anymore ...
February 3, 2016 - It was a loan taken for my daughter to attend - College of - -, in - -, Mn and I co-signed the loan for her. In - my husband and I filed bankruptcy due to a preditory lender situation and this loan was in the the Chapter - filing. United Guaranty owned the loan and filed - claims against us against our Chapter - filing and received payment through our Trustee. United Guaranty had purchased this loan from - -/-/- when our Bankruptcy was filed. The Bankruptcy was discharged -/-/-. On approximately -/-/- we received letters from - - - and ...
December 12, 2015 - On or about - -, - United Guaranty - - - of North Carolina paid the balance of a second mortgage on a property in which I dwelled with my former wife. On that date they sent me a letter indicating that they had accelerated the balance of the loan and that the " balance in full '' was due " no later than thirty days from -/-/- ''. On - -, - I received a letter from - ; a local law firm ; indicating that they were authorized to file suit against me. I requested verification of the debt by mail on - -, -. They responded by filing suit on - -...
May 22, 2015 - I received a letter from - - - - - - stating that I owed $7200.00 ( $4800.00 principal and $2400.00 interest ) to United Guaranty and they were collecting. I have never heard of this company and do not have any unpaid loans. Upon calling to inquire I was told that this was a student loan of my daughter 's that I had cosigned on from - - - University in - where she attended in -. She has not had anyone contact her from this or any other collection agency and is currently making payments on her student loans monthly.- - told me they did not have to co...
May 1, 2015 - Three months ago while looking at my credit report, I noticed that there was a collection account for - put there by a company called -. The next morning I called them, they claim to be collected for a company called United Guaranty - Lien and they did not put that on my credit report since they are a non reporting collection agency. I never heard of that company before. I then reached out to United Guaranty - Lien, they told me they were the issurance company for - - - but they did not place this on my credit report. They said - - - put in a claim and they paid i...