Review and analysis of over 73 Savings Account complaints against Discover
Discover consumers have reported over 73 official complaints related to Savings account. Out of the 73 consumer complaints against Discover, 18% were disputed by the consumer (i.e. the consumer was not happy with how Discover responded to their complaint) and 100% were processed in a timely manner. 33% of consumer complaints against Discover resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 10% resulted in non-monetary compensation.
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Discover Bank account or service account opening, closing, or management May 30, 2016 - Please refer to Case number : - submitted in - this year. For two months my entire money $15000.00 plus interest is held with Discover and I am not seeing any hope to get it recovered from them. Please help me with this case. I will be out of country during - - to - -, 2016. I would like my money to be deposited back into my ally bank account ( originally from where i got it into this Discover Savings bank account ). I had email exchange with Discover but that email trail also nothing happened. I ca n't access my money for around 2 months now.... |
Discover Bank account or service deposits and withdrawals May 2, 2016 - Missing Funds. Funds that were requested to be transferred were lost by the receiving Bank, Discover Bank. I initiated an online transfer of funds from - - - ( from the Discover Bank website ) to Discover Bank on - -, 2016. On - -, 2016, the Discover Bank online transfer details indicated that the complete date of this transfer was - -. Also on - -, - - - records indicated that the requested amount was withdrawn by Discover Bank. On the weekend of - - or -, I closed the - - Account believing the Discover Bank statement that they receiv... |
Discover Bank account or service account opening, closing, or management April 30, 2016 - I opened Discover Online savings account as per the promotion mentioned in -. Everything was done properly and after meeting the terms and conditions ( opening the account by -/-/- and depositing $ - before -/-/- ) - I was awarded $100.00 as cash back bonus. At the time of account opening process ( as i had the discover credit card ) - it simply asked me all the information ( userId, password of discover card to login ) so that it can auto fill all my information. Even after that i was given - user id-one for credit card and another one for discover bank account? Why?? It ... |
Discover Bank account or service deposits and withdrawals March 17, 2016 - Discover Bank took $7600.00 from my account to respond to a - tax lien. But Discover Bank had no authority to do that as the - lien was not perfected in -. I have been unable to get Discover to return my money. Nor have I been able to get - to acknowledge receipt of the funds. Further the - assessment against me was rescinded, which I told Discover customer service department before it disbursed the funds. I do n't know where the funds are. ... |
Discover Bank account or service account opening, closing, or management February 29, 2016 - I responded to a promotional offer which promised $100.00 if I opened a new Online Savings account with Discover Bank. I completed the application and made the required deposit by the -/-/15 deadline. I have made several inquiries but Discover has not yet given me the $100.00 bonus it promised. I just want them to comply with the offer. ... |
Discover Bank account or service account opening, closing, or management February 27, 2016 - I saw a promotion where Discover Bank was offering $100.00 within 30 days of opening a savings account with them and depositing $15000.00. I followed their terms exactly, my deposit was made on -/-/2016, and Discover has not given me the $100.00 that was promised. I have repeatedly emailed and called them and have received no explanation as to why. They tell me it is obvious I have met the terms, but there 's nothing they can do to help me, and that I should keep waiting, and that maybe in a few weeks I 'll get what I should have received by -/-/2016. ... |
Discover Bank account or service making/receiving payments, sending money February 25, 2016 - I deposited a check for $16.00 from reputed company. My balance at the time with discover bank was $3600.00 +. The check was returned due to funds availability. My bank froze my account without informing me. I found that account was blocked, called customer service, directed to different number. Called the different number and they unblocked the account. I was told Bill Pay check supposed to be out on -/-/- ( Electricity Payment ) was not sent out. I could not verify as my Bill Payment rights were blocked again. I went and paid through my other bank account but found Discover sent the... |
Discover Bank account or service deposits and withdrawals February 12, 2016 - Dear Sir/Madam, I would like to file a complaint about Discover Bank regarding a missing transaction. On - -, 2016. I authorize Discover Bank to draw - dollars from my - account and - did debit this money to Discover Bank. However, after it received the money, the Discover Bank reverse this ACH transaction to - on - -, then, the fund is missing. - have never received it. And Discover Bank claim the fund is no longer in their side and do not want to take responsibility at all. I have call Discover Bank several times and even have a three way phone call with Discov... |
Discover Bank account or service making/receiving payments, sending money February 5, 2016 - on - -, -, I open new online saving account and Discover Bank will give $100.00 bonus by - -, -. But Discover bank never gives me $100.00. ... |
Discover Bank account or service deposits and withdrawals January 30, 2016 - On - -, - we completed the sale of my primary residence. We provided the - of Nevada, hereinafter known as the " title company, '' with instructions to wire the funds to my bank, Discover Bank, hereinafter known as the " bank. '' As of - -, the funds were still not showing as credited to my account. When we asked Discover Bank why our funds were not yet deposited, they responded by saying that they used a third party, - -, to process these types of wire transfers. There is no clear representation of this relationship on the Discover Banking website. After a period of se... |
Discover Bank account or service deposits and withdrawals January 25, 2016 - I got my check stolen on -/-/2016.it belongs to my discover saving account ( - ), the check no is -.i talked with discover fraud department.they said if I donot file police report, I would not get my money back.Then when I file police report, the police said they need my check info.however, discover bank shut down my former account, I could n't see all of former information of my account.i contacted with them more than 20 times. First, discover bank said - fraud liability ... why I could not get my money back? Second, some of my coworker has the same issue, they all get their mone... |
Discover Bank account or service account opening, closing, or management January 13, 2016 - I opened an discover bank saving account with a promotion code of -. The promotion is $100.00 bonus when I make $15000.00 deposit by - -, 2015. I did make enough deposit by that deadline. However, months passed, but there is no bonus awarded. I contacted Discover bank several times, they always say they will check it and it would take more than one month to give me feedback. ... |
Discover Bank account or service account opening, closing, or management January 7, 2016 - I followed all the steps and fulfilled all the conditions laid out by Discover Bank. They also communicated verbally with the confirmation # and later via email communication. First they said bonus will be paid on -/-/-. Later they said by -/-/-. But till now no bonus ( $100.00 ) has been paid. Please refer to the CFPB cases : Case number : - Case number : - ... |
Discover Bank account or service account opening, closing, or management December 19, 2015 - Please refer to the previous complaint submitted to CFPB. Case number : -. Discover Bank official who responded to it few days back is lying. Today I received an email message via the secure message center and also spoke to Customer service at -. I was told told in both the communications ( email and telephone ) that i will be getting the promotional bonus. - - to - - talked with -. Confirmation # -. called at - Called from my cell phone - - confirmed the promotion code and all the details with me and she told me i will be getting the promotional bonus of $... |
Discover Bank account or service account opening, closing, or management December 17, 2015 - I opened an online savings account with Discover Bank based on a targeted offer I received in the mail. The offer was to include a $100.00 bonus if I deposited $15000.00 by -/-/15. The bonus was to be credited to my account within 30 days of receiving the required deposit. I opened the account with the deposit of $15000.00 on -/-/15. The deposit was posted to my account on -/-/15. As of today, -/-/15, I have not received the credit that was promised. I called Discover customer service, and they informed me that I have done everything to qualify for the offer but d... |
Discover Bank account or service account opening, closing, or management November 18, 2015 - I opened a savings account with Discover Bank under a promotion they offered promising a $100.00 bonus after meeting certain requirements. I met the requirements, confirmed with Discover customer service that the requirements were met, and never received the bonus. ... |
Discover Bank account or service account opening, closing, or management November 18, 2015 - Discover Bank admitted they made exactly - attempt via letter, and - attempt via phone - at the exact same time no less - before sending my account over to the - of California via Escheat. I actually returned their letter with a Signature page to the exact address they provided - within 3 days of receiving their letter. I kept a copy of the Sig page I returned to them - attached ). I also received a statement from them from my account, in the mail, two months later. I never had a problem receiving quarterly statements via mail, and I did receive their letter dated - 2014 an... |
Discover Bank account or service account opening, closing, or management November 18, 2015 - I open a discover online saving account on - ,2015 using the code " - '' which will give me $100.00 bonus within 1 month After I open a new saving account and deposit $5000.00 before -/-/2015. I 've met all the requirement by -/-/2015 and wait for - fully month but tthe bank customer service just want me wait another 4 week and they are still not sure whether I can get the bonus or not. I have already save the whole website during application. ... |
Discover Bank account or service account opening, closing, or management November 12, 2015 - Applied for a Discover bank savings account through a promotional offer for $100.00 bonus ( - ) After all requirements were fullfilled, no communication from Discover, no bonus credited. Called 3 times to resolve, finally they claimed that the offer expired before I opened the account which was clearly not the case as listed on their own webpage. Discover refused to switch to another promotion by saying that new promotions are only for new customers so I would no longer qualify. ... |
Discover Bank account or service account opening, closing, or management November 9, 2015 - I had opened a Discover Savings account using a promotion. I fulfilled all the terms and conditions mentioned in the promotion code including entering the promotion code also. Just to be on the safer side I got a cross confirmation from Discover that i will get the promotional bonus also-i had the email conversation via secure message center. Later when i am expecting that i will get the promotional bonus - i come to know that Discover is asking me whether i had entered promotional bonus or not? May be they are having second thoughts now. And most interesting - why they are deleting the messag... |
Discover Bank account or service account opening, closing, or management November 6, 2015 - Our complain is about new Discover bank Online Saving account - we received the proposal from them by mail for opening this new account, -/-/2015. We accepted and opened this new account with confidence since we have, for years, good relationships with Discover Card and Discover Bank. We have with Discover bank : Regular CD- joint ownership by myself, - - and my husband - - ; and IRA Jumbo CD of - - . For new Discover Online saving account we transferred money from our regular bank, - - -, with no trouble. At this time, we were able to access the new account. The... |
Discover Bank account or service deposits and withdrawals November 5, 2015 - Discover Bank sent me an offer stating that if I opened up a savings account with them, depositing at least $10000.00 by - - 2015, they would issue me a $100.00 promotional credit within 4 weeks of opening the account. I opened the account, placed the promo code in the field, saw where it said I would receive $100.00 and proceeded to deposit $15000.00 into a savings account transferred directly from an external credit union. After 4 weeks, they only issued me a $50.00 credit. I complained to Discover Bank but was told they needed 6-8 weeks to " investigate '' the issue. This se... |
Discover Bank account or service account opening, closing, or management October 23, 2015 - I opened an online savings account with Discover Bank with the promotion code -, which was to award new savings account customers with $100.00 if they open a new savings account by -/-/2015 and fund with at least $15000.00 by -/-/2015. When I entered the promo code in the account application process, it immediately showed the terms of the promotion, so I felt confident it was being applied to my account. I opened the account on -/-/2015, and funded it over $15000.00 by -/-/2015. However, now that the 30 days has passed since funding ( the specified time frame i... |
Discover Bank account or service account opening, closing, or management October 12, 2015 - In - 2015, an account was opened with Discover Online Savings Bank in my name. This was a fraudulent account and not requested by me. I have attempted to resolve with Discover direcly, providing documentation and a signed affidavit stating that this account was not opened by me. I have requested proof that its been removed from my name and none has been given. I received a statement on the fraudulent account on -/-/15 still showing the account open and in my name. I called Discover again and was rudely stopped from getting any information about an account in my name, all I was asking ... |
Discover Bank account or service account opening, closing, or management October 7, 2015 - I opened a Discover Online Savings account which was offering a Promotional Bonus reward of $100.00 for depositing $15000.00. I fulfilled the requirements, and when I did not receive my bonus, I tried contacting the Discover Bank via secure message and received quite a number of back and forth messages without any resolution to my problem. I noticed that others have also experienced similar distress as shown on the comments section of the link below : - ... |
Discover Bank account or service account opening, closing, or management September 5, 2015 - Opened a Discover Online Savings Account to get a $50.00 Bonus by opening it by -/-/15 and depositing $5000.00 by -/-/15 and using the offer code -. They said bonus would be credited by -/-/15. I did n't receive the bonus on -/-/2015 and every follow up to their customer service has them telling me it will be an additional 4-6 weeks ( the last time they said 6-8 weeks ) after they verify that I 'm eligible and met the requirements even though I 've sent them the proof that I 've met the requirements. Now they say it wo n't be resolved until - -, 2015 and th... |
Discover Bank account or service account opening, closing, or management September 4, 2015 - Discover Bank pulled a bait and switch, offering $50.00 to open a savings account, but then failing to give me the money. I satisfied all of the requirements, but they still wo n't give me the money. I have contacted them - times and they have promised me the money by a certain date twice, but failed to make good. The last time I contacted them they said it would take them - weeks to research the problem. I ca n't see as how it could take them that long, given that anybody can see that I followed the rules and met the requirements. I also do n't think it 's right to tie up my money tha... |
Discover Bank account or service account opening, closing, or management June 14, 2015 - Discover Bank erroneously deleted me as the primary account holder on my savings and checking accounts and assigned my daughter who was a joint holder with me as the sole owner of these accounts. As a result, I lost access to my accounts. Discover Bank then started withholding federal backup interest even though the IRS did n't require that I be subject to such withholdings. When my daughter brought what had happened to Discover Bank 's attention, they readily admitted to their error, surprisingly also admitted that this had happened before to other customers, and promised to undo it as quickl... |
Discover Bank account or service account opening, closing, or management March 19, 2015 - I am the Trustee of my sister 's estate. She passed away on -. There will be no probate. She had a pour-over will so anything not titled to her trust and anything w/o a beneficiary goes into her trust. I contacted Discover Bank ( an online bank ) for the - time on -/-/15 where my sister, - - -, has a savings account. ( I have had - other contacts, all initiated by me. ) I sent them my certified documents ( about - pages in total over the last month ) stating who I was, about the trust, etc.. and asked - questions : Were any beneficiaries listed on this account and... |