Discover Bank Account Or Service Complaint

Savings account Deposits and withdrawals

Discover Bank account or service department,

Savings account Deposits and withdrawals Texas

Discover Bank sent me an offer stating that if I opened up a savings account with them, depositing at least $10000.00 by - - 2015, they would issue me a $100.00 promotional credit within 4 weeks of opening the account. I opened the account, placed the promo code in the field, saw where it said I would receive $100.00 and proceeded to deposit $15000.00 into a savings account transferred directly from an external credit union. After 4 weeks, they only issued me a $50.00 credit. I complained to Discover Bank but was told they needed 6-8 weeks to " investigate '' the issue. This seems like a well thought out scam - the bank gets my money and can loan it out or invest it at a higher rate than I am receiving, and they delay on giving me the full promotion to which I am entitled thereby making even more profit off of the offer they seem unwilling to honor.

Discover customer in Texas
Nov 05, 2015

* Source: CFPB Complaint Database

Discover response to complaint:
Closed with monetary relief

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https://www.discover.com/
224-405-1747
[email protected]
P.O. Box 30943 
Sale Lake city UT 84130
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