Discover Bank Account Or Service Complaint

Discover Bank account or service department,

Savings account Account opening, closing, or management Washington

I am the Trustee of my sister 's estate. She passed away on -. There will be no probate. She had a pour-over will so anything not titled to her trust and anything w/o a beneficiary goes into her trust. I contacted Discover Bank ( an online bank ) for the - time on -/-/15 where my sister, - - -, has a savings account. ( I have had - other contacts, all initiated by me. ) I sent them my certified documents ( about - pages in total over the last month ) stating who I was, about the trust, etc.. and asked - questions : Were any beneficiaries listed on this account and if so, who? ( So I can let them know as it would be my niece and nephew. ) What was the Date of Death value ( which I must report to the IRS to account for the value of the estate )? What is the current value? They told me that once they received my papers they would answer my questions. Now they are saying they wo n't ; that they do n't recognize the authority of - County ( WA ) Superior Court and that they want Probate '' papers. They refuse to recognize my authority and they also refused to bundle up all my documents and send them to their attorneys. I am at an impasse.