Discover Bank Account Or Service Complaint

Discover Bank account or service department,

Savings account Deposits and withdrawals Michigan

Dear Sir/Madam, I would like to file a complaint about Discover Bank regarding a missing transaction. On - -, 2016. I authorize Discover Bank to draw - dollars from my - account and - did debit this money to Discover Bank. However, after it received the money, the Discover Bank reverse this ACH transaction to - on - -, then, the fund is missing. - have never received it. And Discover Bank claim the fund is no longer in their side and do not want to take responsibility at all. I have call Discover Bank several times and even have a three way phone call with Discover Band and - on - 2016 from - - to - -. During that three hour phone call, they check everything, and the conclusion is that the Discover Bank Claim they either never


As a result, the fund is missing, and either of them want to take responsibility for clients. As a personal view, I do believe in - and believe Discover Bank - lie to clients. I have all the documents to prove my statements, including the letter that Discover Bank sent to me saying they have returned the -, 2016 ACH fund to external bank ( - ). And I have - 's confirmation number of the initial deposit to Discover Bank. I will attach those information to CFPB to better support the investigation. Thank you very much for reviewing my case, Best regards.