Altisource Portfolio Solutions, S.Â… r.l. Complaints

Altisource Portfolio Solutions, S.Â… r.l. consumers have reported over 117 official complaints. Out of the 117 consumer complaints against Altisource Portfolio Solutions, S.Â… r.l., 13% were disputed by the consumer (i.e. the consumer was not happy with how Altisource Portfolio Solutions, S.Â… r.l. responded to their complaint) and 98% were processed in a timely manner. 1% of consumer complaints against Altisource Portfolio Solutions, S.Â… r.l. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 55% resulted in non-monetary compensation.

Get Help

Get personal financial help today. Free tools, recources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop harassing phone calls, know your rights and what you can do to stop them

Stop Calls

New Altisource Portfolio Solutions, S.Â… r.l. Consumer Complaints


Altisource Portfolio Solutions, S.Â… r.l. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft

July 31, 2015 - I have been a victim of identity theft. I had filed a previous complaint against the original creditor on -/-/- with the CFPB. CFPB Case number : - was the complaint against - for an - - credit card, account ending in -, that was charged after I had lost my wallet. On -/-/-, I received a letter from - stating:1. That this debt was discharged by -. 2. All Charges were removed. 3. All credit reporting agencies will be notified to remove the account from my credit report. I have since been receiving collection letters from a Nationwide Credit , Inc. on -/-/-, -...

Read more

Altisource Portfolio Solutions, S.Â… r.l. Mortgage loan servicing, payments, escrow account

June 16, 2015 - I had - loans with - - - -, - - - -, - - - - -, Fl - - - -. I made - payments via bill pay thru - Bank. I had - accounts - -. It was sent to the wrong account. According to - - - - from - Research Dept, - -/-/- - cashed my check for $1100.00 and sent it on -/-/- to Nationwide Credit Inc - - - - -, PA - - - - - - EST -. Again - payment was cashed on -/-/- and sent again to Nationwide Credit Inc . In -/-/-, I made a settlement with Nationwide Cred...

Read more

Altisource Portfolio Solutions, S.Â… r.l. Debt collection cont'd attempts collect debt not owed debt is not mine

June 8, 2015 - I started receiving emails in - of 2015 from - regarding update of credit card associated with an account for which I had made a purchase. I had been reviewing my checking account and noticed that the funds were being taken out so I disregarded the emails for those couple months. My balance had been pain off ; However, I was still receiving these emails. I followed up with - and was notified that there was an additional account in my name and address for merchandise that I had not purchased. I notified the rep that this was not a purchase made by me, and she agreed that the card and n...

Read more

Altisource Portfolio Solutions, S.Â… r.l. Mortgage loan modification,collection,foreclosure

May 26, 2015 - I am in a short sale. - is the -, and - is the -, being serviced by NCI ( Nationwide Credit ). - is allowing a payout of 10 % of the purchase price to the -, and not only is NCI demanding 20 %, they are saying that the value as determined by - is too low and they are trying to make my agent COUNTER the - back to RAISE the offer price. Why are they doing this? My agent is stuck and now tells me I will go to foreclosure because the - wo n't follow any of the standards of practice with short sales. The payoff to the - has NOTHING to do with the value of the property,...

Read more

Altisource Portfolio Solutions, S.Â… r.l. Debt collection disclosure verification of debt right to dispute notice not received

May 20, 2015 - I was told by Original Creditor - - that Nationwide Credit Inc. ( NCI ) is the servicer of this old charged off - store card account. They provided me with this phone # - to contact to pay this account in an effort to have it removed from my credit report. However, this company has never contacted me, nor sent me anything with regard to this to dispute it nor anything else and when I call - which I have done NUMEROUS times they have a recorded message that will have you wait on hold for a moment then will say they are not able to take your call and to call back or leave a message. I h...

Read more

Altisource Portfolio Solutions, S.Â… r.l. Debt collection disclosure verification of debt not given enough info to verify debt

May 15, 2015 - Nationwide Credit , Inc. ( NCI '' ) frequently contacts me more than once per day and more than federal laws allow. At times, the telephone calls take place up to - times in a single - hour period. See attached copy of the - -, 2015 demand letter for additional details and examples. Although NCI received the demand letter on - -, 2015, they continue to call me repeatedly. - has called me no less than - times between - - and the present date. See attached : copy of certified mail receipt ( front and rear views ) and photographs of my cellular telephone log. NCI al...

Read more

Altisource Portfolio Solutions, S.Â… r.l. Mortgage loan servicing, payments, escrow account

May 6, 2015 - I had - accounts with - - -. - of the account was settled with Nationwide Credit INC ; - - - ; - -, PA -. I use - Banking for all my transaction to -. I received a letter form - dated -/-/15 claiming that they did not receive - - -, 2015 payment. I sent emails showing that payments were made on -/-/15 & cashed on -/-/15 and - before it was due. Instead of - sent the money back, according to -, - ID xt -, the money was sent on -/-/15 & -/-/15 for $1100.00 each total of $2200.00 to -. According...

Read more

Altisource Portfolio Solutions, S.Â… r.l. Debt collection cont'd attempts collect debt not owed debt was paid

May 1, 2015 - Nationwide Credit INC. called to say if i paid of my debt within a certain time frame that - - would reinstate my credit card and that my credit would show an active account. They took my money and my credit report states my - - account was charged off negatively effecting my credit. They lied from the very - time they called and now when i call they cant access my account and the managers are always on break. ...

Read more

Altisource Portfolio Solutions, S.Â… r.l. Debt collection improper contact or sharing of info talked to a third party about my debt

April 1, 2015 - The collection agency has contacted my father regarding my debt. It appears they discussed more than just my location with my father. I never gave them authorization to communicate with my father. ...

Read more

Altisource Portfolio Solutions, S.Â… r.l. Mortgage settlement process and costs

April 1, 2015 - First, the problem was not with - - -, it was the seller ( Altisource ) and the Title Agency ( - - - ). From the beginning I felt it was like a shell gave, every email was from a different person, based in -, and the company name was different. I was scheduled to close on - -, 2015. Due to lack of response from the title company ( which I was forced to use due to the online foreclosure purchase process ) the settlement statement to - for final approval was sent late thus missing the scheduled close date. The Close of Escrow was -/-/15 they did n't get the st...

Read more

Altisource Portfolio Solutions, S.Â… r.l. Debt collection communication tactics frequent or repeated calls

March 23, 2015 - Background : In - of -/-/- I began falling behind on payments to - -. A substantial balance had accumulated because of recent large unforeseen expenses - vehicle repairs which resulted from our truck being rear-ended. The insurance company unexpectedly denied claims for over - in repairs. We met minimum payments in - - - $3100.00, - - - $3100.00, - - - $2300.00, - - - -, -. - - $1100.00 and -. $4300.00. we were able to meet these obligations only by closing a small IRA and borrowing. The debt situation began to grow serious. The -...

Read more