Resources for resolving common issues with Altisource Portfolio Solutions, S.Â… r.l. products and services
You can reduce the number of unwanted calls from Altisource Portfolio Solutions, S.Â… r.l. you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
Altisource Portfolio Solutions, S.Â… r.l. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft July 31, 2015 - I have been a victim of identity theft. I had filed a previous complaint against the original creditor on -/-/- with the CFPB. CFPB Case number : - was the complaint against - for an - - credit card, account ending in -, that was charged after I had lost my wallet. On -/-/-, I received a letter from - stating:1. That this debt was discharged by -. 2. All Charges were removed. 3. All credit reporting agencies will be notified to remove the account from my credit report. I have since been receiving collection letters from a Nationwide Credit , Inc. on -/-/-, -... |
Altisource Portfolio Solutions, S.Â… r.l. Mortgage loan servicing, payments, escrow account June 16, 2015 - I had - loans with - - - -, - - - -, - - - - -, Fl - - - -. I made - payments via bill pay thru - Bank. I had - accounts - -. It was sent to the wrong account. According to - - - - from - Research Dept, - -/-/- - cashed my check for $1100.00 and sent it on -/-/- to Nationwide Credit Inc - - - - -, PA - - - - - - EST -. Again - payment was cashed on -/-/- and sent again to Nationwide Credit Inc . In -/-/-, I made a settlement with Nationwide Cred... |
Altisource Portfolio Solutions, S.Â… r.l. Debt collection cont'd attempts collect debt not owed debt is not mine June 8, 2015 - I started receiving emails in - of 2015 from - regarding update of credit card associated with an account for which I had made a purchase. I had been reviewing my checking account and noticed that the funds were being taken out so I disregarded the emails for those couple months. My balance had been pain off ; However, I was still receiving these emails. I followed up with - and was notified that there was an additional account in my name and address for merchandise that I had not purchased. I notified the rep that this was not a purchase made by me, and she agreed that the card and n... |
Altisource Portfolio Solutions, S.Â… r.l. Mortgage loan modification,collection,foreclosure May 26, 2015 - I am in a short sale. - is the -, and - is the -, being serviced by NCI ( Nationwide Credit ). - is allowing a payout of 10 % of the purchase price to the -, and not only is NCI demanding 20 %, they are saying that the value as determined by - is too low and they are trying to make my agent COUNTER the - back to RAISE the offer price. Why are they doing this? My agent is stuck and now tells me I will go to foreclosure because the - wo n't follow any of the standards of practice with short sales. The payoff to the - has NOTHING to do with the value of the property,... |
Altisource Portfolio Solutions, S.Â… r.l. Debt collection disclosure verification of debt right to dispute notice not received May 20, 2015 - I was told by Original Creditor - - that Nationwide Credit Inc. ( NCI ) is the servicer of this old charged off - store card account. They provided me with this phone # - to contact to pay this account in an effort to have it removed from my credit report. However, this company has never contacted me, nor sent me anything with regard to this to dispute it nor anything else and when I call - which I have done NUMEROUS times they have a recorded message that will have you wait on hold for a moment then will say they are not able to take your call and to call back or leave a message. I h... |
Altisource Portfolio Solutions, S.Â… r.l. Debt collection disclosure verification of debt not given enough info to verify debt May 15, 2015 - Nationwide Credit , Inc. ( NCI '' ) frequently contacts me more than once per day and more than federal laws allow. At times, the telephone calls take place up to - times in a single - hour period. See attached copy of the - -, 2015 demand letter for additional details and examples. Although NCI received the demand letter on - -, 2015, they continue to call me repeatedly. - has called me no less than - times between - - and the present date. See attached : copy of certified mail receipt ( front and rear views ) and photographs of my cellular telephone log. NCI al... |
Altisource Portfolio Solutions, S.Â… r.l. Mortgage loan servicing, payments, escrow account May 6, 2015 - I had - accounts with - - -. - of the account was settled with Nationwide Credit INC ; - - - ; - -, PA -. I use - Banking for all my transaction to -. I received a letter form - dated -/-/15 claiming that they did not receive - - -, 2015 payment. I sent emails showing that payments were made on -/-/15 & cashed on -/-/15 and - before it was due. Instead of - sent the money back, according to -, - ID xt -, the money was sent on -/-/15 & -/-/15 for $1100.00 each total of $2200.00 to -. According... |
Altisource Portfolio Solutions, S.Â… r.l. Debt collection cont'd attempts collect debt not owed debt was paid May 1, 2015 - Nationwide Credit INC. called to say if i paid of my debt within a certain time frame that - - would reinstate my credit card and that my credit would show an active account. They took my money and my credit report states my - - account was charged off negatively effecting my credit. They lied from the very - time they called and now when i call they cant access my account and the managers are always on break. ... |
Altisource Portfolio Solutions, S.Â… r.l. Debt collection improper contact or sharing of info talked to a third party about my debt April 1, 2015 - The collection agency has contacted my father regarding my debt. It appears they discussed more than just my location with my father. I never gave them authorization to communicate with my father. ... |
Altisource Portfolio Solutions, S.Â… r.l. Mortgage settlement process and costs April 1, 2015 - First, the problem was not with - - -, it was the seller ( Altisource ) and the Title Agency ( - - - ). From the beginning I felt it was like a shell gave, every email was from a different person, based in -, and the company name was different. I was scheduled to close on - -, 2015. Due to lack of response from the title company ( which I was forced to use due to the online foreclosure purchase process ) the settlement statement to - for final approval was sent late thus missing the scheduled close date. The Close of Escrow was -/-/15 they did n't get the st... |
Altisource Portfolio Solutions, S.Â… r.l. Debt collection communication tactics frequent or repeated calls March 23, 2015 - Background : In - of -/-/- I began falling behind on payments to - -. A substantial balance had accumulated because of recent large unforeseen expenses - vehicle repairs which resulted from our truck being rear-ended. The insurance company unexpectedly denied claims for over - in repairs. We met minimum payments in - - - $3100.00, - - - $3100.00, - - - $2300.00, - - - -, -. - - $1100.00 and -. $4300.00. we were able to meet these obligations only by closing a small IRA and borrowing. The debt situation began to grow serious. The -... |